Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at $63.

Refunds and Exchanges

• No exchanges or refunds.
• Return shipping fees are at your charge and not refunded.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

**General Conditions of Sale of AKENA _ African heritage** *Date of last update: 01/09/2024* 1. **Preamble** - These general conditions of sale define the rights and obligations between AKENA (here -hereinafter referred to as "the Seller") and its customers (hereinafter referred to as "the Customer") in the context of the sale of Made in Africa fancy accessories. 2. **Products** - The jewelry offered for sale is presented on the AKENA website. Photographs and descriptions are non-contractual. 3. **Price** - Product prices are indicated in euros or CFA, all taxes included. Delivery costs are the responsibility of the Customer and are specified when ordering. 4. **Orders** - The ordering process is detailed on the website. The Customer confirms his order by clicking on the validation button after checking the contents of his basket. This confirmation constitutes acceptance of the general conditions of sale. 5. **Payment** - Payment for orders is made online by credit card or any other means of payment accepted by AKENA. The order is confirmed upon receipt of payment. 6. **Delivery** - Delivery times and costs are indicated when ordering. The Seller undertakes to ship the products as soon as possible after receipt of payment. 7. **Withdrawal and Returns** - In accordance with current legislation, the Customer has a withdrawal period of 14 days from receipt of the products to exercise their right of return. Return costs are the responsibility of the Customer. 8. **Guarantee** - The products are guaranteed against hidden defects in accordance with legal provisions. The warranty does not cover damage resulting from misuse or normal wear and tear. 9. **Protection of Personal Data** - AKENA undertakes to protect the Customer's personal data in accordance with its confidentiality policy available on the website. 10. **Force Majeure** - Neither party can be held responsible in the event of non-performance due to a case of force majeure. 11. **Disputes** - In the event of a dispute, an amicable solution will be sought. Failing this, the competent courts will be those of the head office of AKENA (GABON). 12. **Modification of the General Conditions of Sale** - AKENA reserves the right to modify these general conditions of sale. The modifications will be applicable as soon as they are published on the website. By accepting these general conditions of sale, the Customer acknowledges having read them and accepted them in full.