Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at €60.

Refunds and Exchanges

• Money back guaranteed 15 days after reception.
• Return shipping fees are at your charge and not refunded.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

Preamble These general conditions of sale apply to all sales concluded on the website The Afrococcus website markets the following products: telephone hulls. The customer declares to have read and accepted the general conditions of sale prior to the placing of his order. The validation of the order is worth acceptance of the general conditions of sale. Article 1 - Principles These general conditions express the entirety of the obligations of the parties. In this sense, the buyer is deemed to accept them without reservation. The present general conditions of sale apply to the exclusion of all other conditions, and in particular those applicable for the sales in store or by means of other channels of distribution and marketing. They are accessible on the website Afrocoques and will prevail, if necessary, on any other version or any other contradictory document. The seller and the buyer agree that these terms and conditions govern exclusively their relationship. The seller reserves the right to modify his general conditions. They will be applicable as soon as they are posted. The present general conditions of sale are valid until December 31, 2021. Article 2 - Content These general conditions are intended to define the rights and obligations of the parties in connection with the online sale of goods offered by the seller to the seller. 'buyer, from the website afrocoques. These conditions apply only to purchases made on the Afrococcus website and delivered in Africa. These purchases concern the following products: telephone hulls Article 3 - Pre-contractual information The following information is transmitted to the buyer in a clear and comprehensible manner: - the essential characteristics of the property; - the price of the goods - and, if applicable, any additional costs of transportation, delivery or postage and any other costs that may be due. - in the absence of immediate execution of the contract, the date or the period in which the seller undertakes to deliver the goods, whatever their price; - information relating to the identity of the seller, his postal, telephone and electronic contact details, and his activities, those relating to legal warranties, the functionalities of digital content and, where appropriate, its interoperability, the existence of and the terms of implementation of the guarantees and other contractual conditions. Article 4 - The order The buyer has the opportunity to place his order online, from the online catalog and using the form therein, for any product, within the limits of available stocks. The buyer will be informed of any unavailability of the product or property ordered. For the order to be validated, the buyer will have to accept, by clicking in the indicated place, these general conditions. He will also have to choose the address and the mode of delivery, and finally to validate the mode of payment. The sale will be considered final: - after the sending to the buyer of the confirmation of the acceptance of the order by the seller by email; - and after receipt by the seller of the full price. Any order implies acceptance of prices and descriptions of products available for sale. Any dispute on this point will occur in the context of a possible exchange and guarantees mentioned below. In some cases, including default of payment, wrong address or other problem on the account of the buyer, the seller reserves the right to block the order of the buyer until the problem is solved. For any question relating to the follow-up of an order, the buyer must call the following telephone number: 770296860, on the following days and schedules: Monday to Saturday, from 9am to 6pm, or send an email to the seller at the address mail following: [email protected] Article 5 - Electronic signature The online supply of the credit card number of the buyer and the final validation of the order will be proof of the agreement of the buyer: - payment of sums due to the title of the order form, - signature and express acceptance of all the operations carried out. In case of fraudulent use of the credit card, the buyer is invited, upon the finding of this use, to contact the seller at the following phone number: 770296860 Article 6 - Confirmation of order The seller provides the buyer with an invoice by email. Article 7 - Proof of the transaction The records stored in computer systems vendor under reasonable conditions of safety, will be considered proof of communications, orders and payments between the parties. The filing of purchase orders and invoices is done on a reliable and durable support that can be produced as evidence. Article 8 - Product Information The products governed by these terms and conditions are those which appear on the seller's website and which are indicated as sold and shipped by the seller. They are offered within the limits of available stocks. The products are described and presented with the greatest possible accuracy. However, if errors or omissions may have occurred regarding this presentation, the seller's liability could not be incurred. The photographs of the products are not contractual. Article 9 - Price The seller reserves the right to change prices at any time but agrees to apply the rates in force indicated at the time of order, subject to availability on that date. Prices are quoted in CFA. They do not take into account the delivery costs, invoiced in addition, and indicated before the validation of the order. The prices take account of the VAT applicable on the day of the order and any change of the applicable VAT rate will be automatically reflected on the price of the products of the online shop. If one or more taxes or contributions, including environmental, were to be created or modified, up or down, this change can be reflected in the selling price of products. Article 10 - Method of payment This is an order with payment obligation, which means that the placing of the order involves a payment from the buyer. To pay for his order, the buyer has, at his option, all the methods of payment made available by the seller and listed on the seller's website. The buyer guarantees the seller that he has the necessary authorizations to use the method of payment chosen by him, during the validation of the order form. The seller reserves the right to suspend any order management and any delivery in case of refusal of authorization for payment by credit card from the officially accredited bodies or in case of non-payment. The seller reserves the right to refuse to make a delivery or to honor an order from a buyer who has not fully paid or a previous order or with whom a payment dispute is being administered. . The payment of the price is made in full on the day of the order, according to the following modalities: payment on delivery, by credit card The payment of the price is carried out in the totality according to the following modalities: by card of payment and the payment with the delivery available only for orders to Dakar. In order to offer maximum security in the payment system, payments via our site are subject to a security system. We have adopted the SSL (Secure Soket Layer) protocol to encrypt credit card details. To protect against possible intrusion, we do not store credit card numbers on our computer servers. Article 11 - Terms of delivery Delivery means the transfer to the consumer of the physical possession or control of the goods. The ordered products are delivered according to the modalities and the deadline specified above. The products are delivered to the address specified by the buyer on the order form, the buyer must ensure its accuracy. The return costs are the responsibility of the buyer. Article 12 - Intellectual property The content of the website remains the property of the seller, the sole owner of the intellectual property rights to this content. Buyers undertake not to make any use of this content; any total or partial reproduction of this content is strictly prohibited and is likely to constitute an offense of counterfeiting. The buyer has a permanent right of access, modification, rectification and opposition regarding the information concerning him. This right may be exercised under the conditions and according to the terms and conditions defined on the site afrocoques. Article 21 - Title In case of difficulty of interpretation between any of the titles appearing at the beginning of the clauses, and any of the clauses, the titles will be declared non-existent. These general conditions of sale are written in French. In the event that they are translated into one or more foreign languages, only the French text will prevail in case of dispute. This is so for the substantive rules as for the rules of form. In case of dispute or claim, the buyer will first contact the seller to obtain an amicable solution.