Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at €60.

Refunds and Exchanges

• Money back guaranteed 15 days after reception.
• Return shipping fees are at your charge and not refunded.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

TERMS AND CONDITIONS OF USE 1. Scope These terms and conditions are intended to define the terms and conditions of use of the services afroglam.com, online fashion accessories store. They will be applicable only, even if otherwise indicated otherwise. No tolerance shall be construed as a waiver of a right. Access to and use of our services implies the express and unreserved acceptance of all these terms and conditions by the user. The user therefore confirms having read and understood the entirety of these Terms and Conditions before using the Services and undertakes to respect them. The signatory of the subscription form shall bind the designated company, if any, to perform the payments and declare to be duly authorized for this purpose. The subscription to the Jarvis software solution is subject to the signing of a particular license agreement which supplements these. 2. Subscription For the understanding of the present ones, it is specified that, by subscriber, one understands the natural or legal person having subscribed an access license and by "user", the natural person having access to the service by the subscription subscribed by the subscriber (network license or simultaneous access). 2.1. Access conditions Single-user or network access (simultaneous multi-user consultations) depending on the number of subscribed accesses, without a fixed extension dedicated to the consultation. 2.2. Subscription conditions Access to the service is by subscription as part of a license to which is assigned an access code complete with a password. Recognition by IP address is also possible The subscription is subscribed for a period of one year (calendar year, calendar period) and is renewable by tacit agreement for periods of equal duration, unless denounced by registered letter AR 2 months before each deadline, ie no later than 31 October of each year to the following address: [email protected] or to the following address 16 rue de la tannerie 91150 ETAMPES France. Afroglam-luxury subscriptions (with or without Jarvis), Jarvis only and 3.0 codes: cancellation requests must be sent by the 20th of the month by registered letter AR to be effective from the following month. The end of the subscription makes the access to the service immediately unavailable, including for the resources in the flip-flop format. The subscriber undertakes to inform the AfroGlam sales department of any change in the information communicated during his subscription request, including billing information, bank details or credit card number 2.3. Terms of access to the service The subscriber receives an access code complete with a password. The "Personal Account Management" service is a personal account creation and management service that allows any user to access all or part of the offer within the pre-defined framework of a subscription, a test free or any other right of access to a digital service offered by the Publisher. Three modes of account creation management exist: "Self-declaration" (each user creates his own account alone), "Management by an administrator" (only an Administrator can create the users' personal accounts) and "No access management" "(no account creation possible). Any personal account is considered as active and usable as soon as its holder duly validated it after filling and validation of an activation form. Personal access codes: the login codes on a personal account are in the format e-mail address for the User ID and the free writing of the user for the password. These personal access codes supplement but do not replace the codes and methods of access determined in advance when subscribing for a subscription, a free trial or any other method of administrative and / or commercial access to a user. digital product. 2.4. Identification Elements The access codes provided by the Publisher or created by the user are personal, confidential and non-transferable. The use of identification elements consisting of the combination of the identifier and the password assigned to the user is placed under the sole responsibility of the latter. 2.5. Confidentiality The subscriber undertakes to strictly limit the access to AfroGlam.com paid services available on AfroGlam-luxe.com only to end users as referred to in the invoice of afroglam.com. Subscriber is solely responsible for any breach of any of the obligations set forth herein by any of the end users. In order to respect the confidentiality of these identifiers, the subscriber guarantees: that he will transmit the access codes provided by the Publisher only to the end users as referred to in the invoice of afroglam.com and afroglam -luxe.com; that he will immediately notify the afroglam commercial service in case of loss or theft of identification, with confirmation by registered mail with AR; that it will promptly notify the afroglam.com sales department of an end user's exit from its workforce, in order to allow the closing of the personal account (s) in 2.3. The subscriber is informed that AFROGLAM will carry out random checks of compliance with these confidentiality commitments, in particular from the IP addresses for connection to the sites and that the finding, for example, of connections by means of the subscriber's personal codes from an unusually high number of IP addresses of different origin or an unusually high number of pages displayed from a single IP address, will be sufficient to demonstrate the breach by the subscriber of its obligations and justify the suspension immediate service. 2.6 Subscription tariff conditions Subscription rates are recalled on the subscription form sent to each user. The rates of our subscriptions are fixed for the current calendar year and communicated with a notice of 2 months. Subscriptions AfroGlam.com and Afroglam-luxe.com and codes 3.0: the new rates are communicated with the invoice of the month of December and effective as of March 1st. Regardless of the start date of the subscription, it includes 3 "Sesame Access" tokens and 3 "Expert Call" mixed tokens per calendar year. Tokens not used during subscription and / or December 31 are lost. 2.7 Financial terms The subscriber and the buyer receive an invoice for the amount of the purchase and its fixed subscription at the time of installation of his subscription and at each annual renewal thereof. Subscriptions Afroglam.com, and afroglam-luxe.com (with or without Jarvis), Jarvis alone and codes 3.0: an invoice paid and summary of the withdrawals made during the past calendar year is sent to the customer on December 31 of each year or, if applicable, upon receipt of the request to terminate the subscription. Payment of invoices is made by check or bank transfer, upon receipt of the invoice. It is also possible to opt for an automatic monthly withdrawal. Payment by direct debit gives rise to the collection of a lump sum of 30 euros to cover administrative costs. Discharges of the levy give rise to the collection of a lump sum of 20 euros to cover the costs. In the absence of payment at the due date, penalties equal to three times the legal interest rate in force on the date of the order will be applied as of the 1st day of delay. Any professional in a situation of late payment is automatically debtor, in addition, an indemnity of 40 € for recovery costs. 2.8 Right of withdrawal In accordance with Articles L. 121-21 and following of the Consumer Code and within the limits defined, consumers have a period of 14 days from the conclusion of the contract to exercise their right of withdrawal. Dalloz then agrees to refund the full amount paid within a maximum period of 14 days. The right of withdrawal may not be exercised for contracts for the supply of digital content that is not provided on a physical medium whose performance has begun after the express prior consent of the consumer. 3. Access to the service The Afroglam services are accessible through the Internet 24 hours a day, 7 days a week, except in the case of force majeure, an event beyond the control of the Publisher and / or the host of the service, possible breakdowns. or maintenance interventions necessary to ensure the proper functioning of the service. The latter give rise to no compensation. A helpdesk is available to the customer during working hours from 9 am to 18 pm Monday to Thursday and from 9 am to 17 pm on Friday (except holiday) at 06 66 45 50 38 or abroad + 336 66 45 50 38; this service is limited to the use of online services. The Publisher undertakes to implement all the means at its disposal to ensure a good quality of access to the service and to ensure the reliability and rapidity of online publishing of the data it disseminates. The User declares to know and accept the characteristics and the limits of the transmission of information by the Internet network, as well as the costs specific to the connection to this network. It is his responsibility to ensure that the technical characteristics of the hardware and software he uses allow him access to the service in good conditions, and to take all appropriate measures to be protected from contamination by possible programs malicious (for the recommended configuration and additional information on the service, see the "HELP" section on the homepage of the website). PRODUCTS AND SERVICES ARE UPDATED ACCORDING TO VARIABLE PERIODICITIES BASED ON THEIR TYPOLOGY. THE USER'S ATTENTION IS ATTRACTED ON THE DATE OF LAST UPDATE THAT APPEARS ON EACH DOCUMENT. In the responses of the various services offered on the sites, the User accepts the possibility of inaccuracies or omissions in proportions similar to the noise or silence rate of the other methods of documentary research. The user expressly acknowledges that he is solely responsible, as a professional, for the choice he makes of the Products and Services, for their consultation, for the questions he formulates, and for any damage suffered by him or by a third party. , resulting directly or indirectly from an unsuccessful, defective or partially erroneous search, the use of the answers given by the interrogation, the interpretations and the use that it makes of it, the advice that it delivers and the acts and formulas that it reproduces, drafts or adapts, in substance or in form, from the models proposed by the Publisher, to each particular situation, under its sole and entire responsibility. The responsibility of the Publisher, therefore, can not be committed either expressly or tacitly, for any damage whatsoever, suffered by the user or by a third party, resulting directly or indirectly from inaccurate or incomplete information, d an indexing error, a delay or lack of online availability or insufficient data completeness. In any case, the Editor's liability, in the event that it is retained, will be limited to the direct harm to the exclusion of any indirect damage, of any nature, such as in particular any loss of data, loss of chance, profit or loss, or any other financial loss resulting from the use or inability to use the Products and Services, provided that the total amount of compensation payable by the Publisher is not may exceed the maximum amount paid annually by the user for the Product or Service concerned. The Publisher expressly reserves, without compensation, the right to modify at any time all or part of a service or its update, and if necessary its presentation or support and to interrupt the update of a service that no longer meets editorial objectives. 4. Use of data 4.1. All text, comments, books, illustrations and images as well as the general structure, software, and all other elements of the portal and its services. accessible on the sites afroglam.com, AfroGlam-Luxe.com are protected by the copyright and by the right protecting the databases of which the Editor is producer within the meaning of articles L 341-1 and following of the code of the intellectual property, and for the whole world. Access to the service and the right of use recognized to the subscriber do not entail any transfer of rights of any kind for the benefit of the User. The content of the sites can not in any way be the object, even partially, of any reproduction, representation, loan, exchange or transfer, of any total or partial extraction of data and / or transfer to another medium. In accordance with the provisions of the Code of Intellectual Property, access to the service therefore confers a license, non-exclusive and non-transferable to third parties: to represent the web pages on the number of positions authorized under the license; and / or to reproduce these pages on paper for the strictly private use of each end user, as referred to in the invoice of the companies Afroglam.com and AfroGlam-Luxe.com. Reproduction and storage are limited to single copies of a "FAIR USE" number of separate items. Such use must be in accordance with international copyright law. Each document reproduced must mention its source, title and author. 4.2. Any other use is subject to the prior written authorization of the Publisher, under pain of prosecution. 4.3. The service The expert call consists of looking for the legal and regulatory texts applicable to the situation of facts exposed by the User. In accordance with the law n ° 71-1130 of December 31, 1971 modified by the law n ° 90-1259 of December 31, 1990, these answers are only intended to provide information and information of a documentary nature. In no case can the service be assimilated to legal consultation and discussions produced within a legal framework. The User remains the sole judge of the content of the answers provided and remains solely responsible, as a professional, for the use he makes of the answers obtained, the interpretations he makes of the answers and documents made available to him, advice he provides, decisions he makes and acts he establishes on the basis of the answers and documents provided by the service. The expert call can not be held liable for any direct or indirect damage resulting from the use made by the User of the documentation that has been provided. 4.4. In the case of a network license or simultaneous access, the subscriber is solely responsible for any breach of the obligations provided herein by one of the end users. 4.5 Users' attention is drawn to the fact that the case law contains personal data which, prior to their dissemination, have been completely or partially anonymised in accordance with legal provisions or the Commission's recommendations. Information Society and Liberties (CNIL) aimed at limiting the possibilities of re-identification of persons mentioned in court decisions. The Afroglam.com and AfroGlam-Luxe.com companies are particularly vigilant and respectful of the respect of the private life and the rights of these people who, if necessary, in accordance with the Law 78-17 of January 6th, 1978, modified by the law of 23 January 2006, have a right of access, rectification and opposition. This right is exercised by email to the following address: [email protected] or by post: Correspondant CNIL - AfroGlam Enterprises - 31/35 rue Froidevaux - 75014 Paris. The reuse of public data of case law, framed by Article L 322-2 of the Code of relations between the public and the administration, is subject to compliance with Law No. 78-17 of 6 January 1978. It is done under the sole responsibility of Users, and should not have for object and / or effect, especially in the context of data crossings, to re-identify the persons concerned. 5. Access rights The personal data communicated by the User are intended for the processing of his request. However, such data may be assigned or leased to business partners for the purpose of commercial prospecting. In accordance with the Law 78-17 of January 6, 1978, modified by the law of January 23, 2006, the User has a right of access, rectification and opposition. This guarantee does not apply for statistical processing purposes as long as the data are processed anonymously and globally. This right is exercised by email at the following address: [email protected] or by post: Correspondant CNIL - AfroGlam Enterprises - 31/35 rue Froidevaux- 75014 Paris 6. Cancellation The Publisher reserves the right terminate the agreement, without delay, and remove the access to the databases to a User in case of non-compliance with one of the clauses of these terms and conditions. In this case, the Publisher will inform the User, and will retain all the sums already paid by the User without the latter being able to claim any refund, without prejudice to any additional claim for damages. interests. 7. Changes to Terms and Conditions These terms and conditions are available online at afroglam.com. They are likely to be modified without any other formality than the putting on line of a new modified version, only this last version being retained. 8. Information - Complaints Any clarification concerning the application of these general terms and conditions, any request for information or complaint concerning the functioning of the afroglam.com services on the internet must be addressed to the -clients service: by E-mail at the address : [email protected] by mail to: AfroGlam Enterprises Customer Service Department 16 rue de la tannerie 91150 ETAMPES France. 9. Applicable Law - Disputes Users' attention is drawn to the fact that any translation of these terms of sale in English would be provided for their convenience only. In case of inconsistency or contradiction between the French version and its possible translation, the French version will prevail. These general conditions are subject to French law. In the event of a dispute, the Paris Commercial Court will have sole jurisdiction, even in the event of a summary judgment, an appeal against the guarantee or a plurality of defendants.