Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at €60.

Refunds and Exchanges

• Money back guaranteed 7 days after reception.
• Weared and personalized items will not be exchanged or refunded.
• Return shipping fees are at your charge and not refunded.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

ARTICLE 1 - Scope These General Conditions of Sale (so-called "Terms") apply, without restriction or reservation to all sales concluded by the Seller from non-professional buyers ("Customers or Customer" "), Wishing to acquire the products offered for sale by the Seller on the site afrikréa.com. Products offered for sale on the site are: Ecodesign accessories. The main features of the Products and in particular the specifications, illustrations and indications of dimensions or capacity of the Products, are presented on the site afrikréa.com which the customer is required to take knowledge before ordering. The choice and the purchase of a Product are the sole responsibility of the Customer. Product offers are subject to availability, as specified at the time of placing the order. These Terms and Conditions are accessible at any time on the afrikréa.com website and will prevail over any other document. The Customer declares to have read these Terms and accept them by checking the box provided for this purpose before the implementation of the online ordering process afrikréa.com site. Unless proved otherwise, the data recorded in the Seller's computer system constitutes proof of all transactions concluded with the Customer. Products presented on the site afrikréa.com are offered for sale for the following territories: France, DOM-TOM, USA, Asia, Africa, Europe. In case of order to a country other than metropolitan France, the Customer is the importer of the Product concerned. Customs duties or other local taxes or import duties or state taxes may be payable. They will be at the expense and are the sole responsibility of the Customer. ARTICLE 2 - Price The Products are supplied at the rates in effect on the site afrikréa.com, at the time of registration of the order by the Seller. The prices are expressed in Euros TTC. Rates are firm and non-revisable during their period of validity but the Seller reserves the right, outside the period of validity, to change prices at any time. Prices do not include processing fees, shipping, transport and delivery, which are charged extra, under the conditions indicated on the site and calculated prior to placing the order. The payment requested from the Customer corresponds to the total amount of the purchase, including these costs. An invoice is established by the Seller and delivered to the Customer upon delivery of the Products ordered. ARTICLE 3 - Orders It is the Customer to select on the site afrikréa.com the Products he wishes to order, according to the following terms: The offers of products are valid as long as they are visible on the site, within the limit of stocks available. The sale will be considered valid only after full payment of the price. It is the Customer's responsibility to check the accuracy of the order and report any errors immediately. Any order placed on the site afrikréa.com constitutes the formation of a contract concluded at a distance between the Customer and the Seller. The Seller reserves the right to cancel or refuse any order from a Customer with whom there is a dispute over the payment of a previous order. ARTICLE 4 - Terms of payment The price is paid by way of secure payment, according to the following terms: payment by credit card. The price is payable in cash by the Customer, in full on the day of placing the order. The payment data is exchanged in encrypted mode using the protocol defined by the authorized payment service provider for banking transactions made on the afrikréa.com website. Payments made by the Customer will not be considered final until the Seller has actually collected the sums due. The Seller will not be obliged to proceed with the delivery of the Products ordered by the Customer if it does not pay the price in full under the conditions indicated above. ARTICLE 5 - Deliveries The Products ordered by the Customer will be delivered in Metropolitan France or in the following areas: USA, DOM-TOM, Africa, Europe, Asia. Deliveries occur within 5 to 10 days at the address indicated by the Customer when ordering on the site. Delivery consists of the transfer to the Customer of physical possession or control of the Product. Except in the special case or unavailability of one or more Products, the Products ordered will be delivered at one time. The Seller undertakes to make its best efforts to deliver the products ordered by the Customer within the time specified above. However, these deadlines are given as an indication. If the Products ordered have not been delivered within 15 days after the indicative date of delivery, for any reason other than force majeure or the fact of the Customer, the sale may be solved at the written request of the Customer in the conditions laid down in Articles L 216-2, L 216-3 and L241-4 of the Consumer Code. The sums paid by the Customer will then be returned to him no later than fourteen days following the date of termination of the contract, excluding any compensation or withholding. In the event of particular request of the Customer regarding the conditions of packing or transport of the ordered products, duly accepted in writing by the Seller, the related costs will be the object of an additional specific invoicing, on estimate previously accepted in writing by the customer. The Customer is required to check the condition of the delivered products. It has a period of 7 days from delivery to make written claims, accompanied by all the relevant supporting documents (photos in particular). After this period and failing to comply with these formalities, the Products will be deemed compliant and free from defects and no claim may be validly accepted by the Seller. The Seller will refund or replace as soon as possible and at his expense, the delivered Products whose defects of conformity or apparent or hidden defects have been duly proven by the Customer, under the conditions provided for in articles L 217-4 and following of Code of consumption and those provided for in these GTC. The transfer of the risks of loss and deterioration relating thereto, will only be realized when the Customer physically takes possession of the Products. The Products therefore travel at the Seller's risk, except when the Customer has chosen the carrier himself. As such, the risks are transferred at the time of delivery of the goods to the carrier. ARTICLE 6 - Transfer of ownership The transfer of ownership of the Seller's Products to the Customer will only be realized after full payment of the price by the latter, regardless of the delivery date of said Products. ARTICLE 7 - Right of withdrawal According to the terms of Article L221-18 of the Consumer Code "The consumer has a period of fourteen days to exercise his right of withdrawal of a contract concluded at a distance, following telephone or off-premises solicitation, without having to justify its decision or to bear other costs than those provided for in articles L. 221-23 to L. 221-25. The period mentioned in the first paragraph runs from the day of: 1 ° The conclusion of the contract, for service contracts and those mentioned in Article L. 221-4; 2 ° The receipt of the goods by the consumer or a third party, other than the carrier, designated by him, for contracts for the sale of goods. For contracts concluded off premises, the consumer may exercise his right of withdrawal from the conclusion of the contract. In the case of an order for several goods delivered separately or in the case of an order for a good consisting of lots or multiple parts whose delivery is spread over a defined period, the period runs from the receipt the last good or lot or the last piece. The right of withdrawal may be exercised by postal mail addressed to the Seller. Returns are to be made in their original condition and complete (packaging, accessories, instructions ...) allowing their re-sale in new condition, accompanied by the invoice. Damaged, soiled or incomplete products are not taken back. The cost of return remains the responsibility of the Customer. The exchange (subject to availability) or refund will be made within 14 days from the receipt by the Seller of the Products returned by the Customer under the conditions provided for in this article. ARTICLE 08 - Applicable law - Language These Terms and the resulting transactions are governed by and subject to French law. These Terms are written in French. In the event that they are translated into one or more foreign languages, only the French text will prevail in case of dispute. ARTICLE 09 - Disputes For any complaint please contact customer service at the Seller's mailing address.