Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at €60.

Refunds and Exchanges

• Money back guaranteed 15 days after reception.
• Weared items will not be exchanged or refunded.
• Return shipping fees are at your charge and not refunded.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

GENERAL CONDITIONS 1. General principles The following general conditions apply to all orders placed by the customer (hereinafter referred to as "you") to TEXTILINDUSTRY, hereinafter referred to as "ANOBLA" or "we", on the website. Afrikrea's Internet, website or mobile application (hereinafter collectively referred to as "anobla.afirkrea.com"). By using anobla.afirkrea.com and / or placing an order, you agree to abide by all terms and conditions presented in this document (the "Terms and Conditions"). Please make sure you have read and understand the terms and conditions before placing your order. The presentation of products or services on the site anobla.afrikrea.com at a given time does not imply and does not guarantee that these products or services are available at any time. We reserve the right to discontinue the sale of any product at any time. We also reserve the right to modify these terms and conditions from time to time without notifying you in advance. The version of the general conditions that will apply to your order will be the one appearing on the site anobla.afrikrea.com at the time you place the order. anobla.afrikrea.com would like to offer you the best experience online. For these purposes, we must ensure that our services work properly. You understand and agree not to (i) publish, transmit, redistribute, charge or promote any communication or content that may adversely affect our business, products or services, (ii) act in such manner or use any device that limits alters, interferes with or prevents any other user from using or benefiting from the anobla.afrikrea.com website or by altering the security of the site, or (iii) employ any device or attempt to use an engine, software, tool an agent, script or other device or mechanism (including, inter alia, spiders, bots, crawlers, avatars or indexing agents) to browse or search the site, or copy the content of the site. 2. Price and delivery charges The prices displayed on anobla.afrikrea.com are given VAT included but shipping costs not included. If we are unable to deliver your order in its entirety and have to make several deliveries, subsequent deliveries will not incur additional costs for you. Prices shown in store, catalog and online may vary. 3. Change of order / conclusion of the contract The order option is at your disposal anobla.afrikrea.com. Once you have placed your order, you will receive a confirmation e-mail (provided you have previously given us your e-mail address). If, for one reason or another, we are unable to fulfill your order, we will let you know as soon as possible. If we have already received payment for the order, we will attempt to refund the amount in question using the same payment method as you chose. If, for any reason, alternative arrangements need to be made, anobla.afrikrea.com representative will then contact you to finalize the refund. 4. Delivery ANOBLA is extremely diligent in accepting and processing orders and will make every effort to deliver your order to a residential address, a post office, a site where a parcel can be picked up or another address, according to your selected delivery option. We make every effort to ship your orders as quickly as possible and in the order they were placed. Although we do our best to deliver on time, delivery can sometimes take longer due to unforeseen events. In the unlikely event that the delivery time exceeds 30 days, you will then be entitled to cancel your order. If your order does not arrive on time, please contact customer service by e-mail at [email protected] 5. Cancellation / cancellation of order You can cancel or return your order. Order the date you placed your order until 3 days after receipt of the ordered items in perfect condition. If you choose to keep certain items and only partially cancel your order, delivery charges will not be refunded. If you wish to cancel or return your order, please notify us in writing, by e-mail [email protected] If the item you received is defective, please inform us promptly and return. 6. Returns You can use your refunds for exchanges or new purchases. We exchange or refund any item in its original condition that would not be suitable. Exchanges and refunds within 3 days from the date of purchase, upon presentation of the receipt or receipt online. Refunds are made exclusively by credit card used at the time of purchase or in the form of credit. Delivery charges are not refundable. Note that if for one reason or another, our stores are not able to consult your order online, the return will not be refunded with the payment method used at the time of purchase, including for payments via PayPal . In this case, two options are available to you: you can return your items online or in store. If you choose to return to the store and have paid with PayPal, you will be refunded as a credit note. Gift cards and E-cards are not refundable and can be used on our online site. Any defective item or from an error of delivery can not be returned in store. 7. Our Liability Nothing in these terms and conditions shall exclude or limit H & M's liability for any matter for which it would be unlawful for us to limit or exclude our liability. If we violate these general conditions, we must assume our responsibility only for losses being the consequence that can reasonably be expected from such a violation. Can not be held responsible for indirect losses that occur as a result of loss or major damage, for example loss of profits or loss of opportunity; or our failure to secure the delivery of the goods or to meet any of our obligations hereunder where such failure is due to an event beyond our reasonable control, including, and not limited to, fires, floods, storms riots, civil unrest, wars, nuclear accidents and terrorist activity. Our maximum liability to you for any loss or damage arising in connection with your order will be limited to the total price of your order. 8. Colors and Measurements We make every reasonable effort to accurately display the characteristics of our products, including their composition and colors. The color you see will depend on your computer system, and we can not guarantee that your computer will display exactly such colors. The measures of the items provided are approximate values to give you an idea of the model or size of the specific item, and in no way constitute a guarantee of actual measurements of the item you receive. The actual measurements of an article may vary according to the material used for making it. 9. Warranty If there are defects in the goods you have purchased, complies with all statutory regulations in terms of warranty. If you wish to make a claim for defects in material or workmanship evident in the goods we delivered to you, including damage during transport, please let us know by returning immediately. 10. Assignment We reserve the right to assign or pledge any claims that are due and that have arisen in connection with the delivery of the goods, including any charges due to third parties. 12. Breakdown If any party to the general conditions is prohibited or rendered ineffective in a court or regulatory body, the remaining parts of the general conditions must continue to apply. 13. Rights Ownership All intellectual property rights, such as trademarks and copyrights on our site, remain the property of TEXTILINDUSTRY and its affiliates or licensors. Any use of the site or its contents, including photocopying or the partial or complete preservation of such content, other than by your own personnel and for non-commercial purposes, is prohibited without the prior permission of TEXTIL 'INDUSTRY. 14. Company information TEXTIL'INDUSTY SARL 08 BP 2176 Abidjan 08 RCCM: CI-ABJ-2018-B-05608 CC: 1810972Z E-mail: [email protected] Phone: + 225 02 13 32 32 21/01 / 2019