Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at €60.

Refunds and Exchanges

• Money back guaranteed.
• Weared and personalized items will not be exchanged or refunded.
• Return shipping fees are at your charge and not refunded.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

CONDITIONS OF SALE ASHANTY AMARNA sells most of its products to non-professional buyers. These general terms and conditions (hereinafter the "General Terms and Conditions of Sale") govern unrestricted sales of products made by Ashanty Amarna from the Afrikrea platform. ARTICLE 1 - ACCEPTANCE BY THE CLIENT The General Conditions of Sale specify the conditions of ordering, payment, delivery and management of any exchanges of products ordered by the customers who act as non-professional buyers (hereinafter referred to as the "Customer") on the Ashanty Amarna online store. The General Conditions of Sale are accessible at any time on our online store Ashanty Amarna. The fact for the Customer to order on the online store Ashanty Amarna wins its acceptance and full acceptance of the Terms and Conditions of Sale, which is expressly accepted by the Customer, who waives, in particular, to rely on any contradictory document, which would therefore be unenforceable against Ashanty Amarna from the Afrikrea platform. ARTICLE 2 - ORDERS OF ARTICLES ON THE CATALOG ASHANTY AMARNA FROM THE PLATFORM Any order placed on the Ashanty Amarna online store constitutes the formation of a contract concluded at a distance between the Customer and Ashanty Amarna, and necessarily implies the irrevocable acceptance by the Customer, without restriction or reservation, of the General Conditions of Sale. In order to allow the Customer to know the Products that he wishes to buy before ordering them, the Ashanty Amarna online store presents the characteristics of the products offered for sale. In particular, this one describes the specifications, illustrations and indications, dimensions or capacity of the products. The choice and purchase of a product is under the sole responsibility of the Customer. Product offers are subject to availability. The indications on the availability of the Products are provided at the time of placing the order. The sale will only be considered final after Ashanty Amarna has sent the Customer the confirmation of acceptance of the order by email and after receipt of the full price by Ashanty Amarna. The Customer will be able to follow the progress of his order on the platform, he can also contact the Customer Service of the online store Ashanty Amarna or by email to the address [email protected] before the scheduled date for the shipment of the ordered. In the event that these modifications can not be accepted by Ashanty Amarna, the sums paid by the Customer will be returned to him within a maximum period of 15 days from the notification of the impossibility to accept the modifications made by the Customers to unless he prefers to have a credit. ARTICLE 3 - RATES AND CONDITIONS The prices are indicated in Euro on the Ashanty Amarna online shop. They take into account possible reductions as well as VAT, applicable on the day of the order but are indicated excluding delivery costs. The Products are supplied at the prices in force on the day of the confirmation of acceptance of the order by Ashanty Amarna, as communicated to the Customer prior to the placing of his order. The price indicated in the confirmation of the order by Ashanty Amarna is the final price. When ordering, Customers are invited to ensure that the price of the Products they refer to corresponds to the price shown on the current page of the online store and not on an outdated page to which they would have accessed by a internet search in "cache" mode. The data communicated by the Customer and recorded by Ashanty Amarna during the order constitute the proof of the transactions between Ashanty Amarna and the Customer. After validation of the order by the Customer, Ashanty Amarna will send a confirmation email to the Customer to notify him that the order has been registered. The price of the Products purchased is payable in cash, in full on the date of the placing of the order by the Customer, Ashanty Amarna will not be required to proceed with the delivery of the products ordered by the Customer if the price has not been previously paid In totality. The ownership of the Products is transferred to the Customer only after the price has been paid by the latter. The transfer of the risks of loss and deterioration of the Products will be made after delivery and receipt of the Products by the Customer. Delivery charges are shown on the Ashanty Amarna Online Shop and are inclusive of all charges. These costs are the responsibility of the Customer and are charged in addition to the selling price of the Products. The Customer will be informed before the final registration of his order delivery costs related to his order, and the payment will be requested from the Customer for the total amount of the purchase. ARTICLE 4 - DELIVERY AND TRANSPORT You can choose to be delivered or you wish: home, work, at others ... Products acquired by the Customer will be delivered within a maximum of 5 working days from the day of the order to the address indicated by the Customer when ordering on the Ashanty Amarna online store. Except in special cases or unavailability of one or more products, the ordered products will be delivered in one go. Deliveries are provided by the carrier of La Poste. The Customer is required to check the condition of the delivered products. ARTICLE 5 - RIGHT OF EXCHANGE 5.1. Exchange You have just received your order and it does not give you full satisfaction, you have the opportunity to receive a credit or request an exchange. The Customer has a period of 14 calendar days, from the date of receipt of the articles, to return us the article that would not be suitable, justifying the reason with Ashanty Amarna. Exceed this period no exchange will be accepted. Only products returned in their original condition and packaging will be accepted. Incomplete, damaged or used items can not be returned. For exchanges, please send the article in the original packaging to the following address accompanied by the delivery note: ASHANTY AMARNA FRIMPONG 2 avenue Bridault 95100 ARGENTEUIL France Upon receipt of your package your account will be credited with the amount of your purchase shipping costs that will appear in your cart, so you can order the item at the right size. The amount credited will be automatically deducted from the amount to be paid. 5.2. Free return with Colissimo You have up to 14 days from the receipt of your order to exchange it for another size with Colissimo. Prepare your package with the delivery note. Pack your items securely, in the original packaging, and attach the delivery note. It is important to indicate on the document that you want to make a size exchange and report the corresponding items. Paste the return label into a prominent area of the package. The customer can return his product by La Poste, the return costs are free. Within 3 to 5 working days from the date we receive your package, we will proceed with the change of size. ARTICLE 6 - COMPUTERS AND FREEDOMS Pursuant to Law 78-17 of 6 January 1978, it is recalled that the personal data requested from the Customer are necessary for the processing of his order and are intended for internal use by Ashanty Amarna. ARTICLE 7 - FORCE MAJEURE The performance by Ashanty Amarna of all or part of its obligations will be delayed or suspended in the event of the occurrence of a fortuitous event or force majeure that would hinder or delay its execution. Are considered as such, in particular, without this list being restrictive, war, riots, insurrection, social unrest, telephone breakdowns, computer or serious assignment of security and coherence of the Internet network, strikes of all natures and supply problems of society. Ashanty Amarna will inform the customer within seven days of its occurrence. In the event that this suspension of the performance of Ashanty Amarna's obligations continues beyond a period of 20 days, the customer will then be able to cancel the order in progress, and it will then be refunded by Ashanty Amarna as soon as possible by crediting the customer's bank account. ARTICLE 8 - APPLICABLE LAW - DISPUTES This contract is governed by French law. All disputes to which this contract could give rise, concerning its validity, its interpretation, its execution, its termination, their consequences and their consequences will be submitted to the competent courts under common law conditions.