Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at €60.

Refunds and Exchanges

• Money back guaranteed 15 days after reception.
• Weared items will not be exchanged or refunded.
• Return shipping fees are at your charge and not refunded.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

Terms and Conditions of Service for Balarba Hair Ghana

1. Appointment Scheduling:
All appointments must be scheduled in advance through our official channels, either by phone or online booking.

2. Cancellations and Rescheduling:
We understand that schedules change. Please notify us at least 24 hours prior to your appointment if you need to cancel or reschedule. Failure to do so may result in a cancellation fee.

3. Arrival Time:
Please arrive promptly for your appointment. Arriving late may result in a shortened service, to ensure timely service for the next client.

4. Consultation:
A consultation will be conducted before the start of your service to ensure we understand your preferences and expectations. This may be through a phone call with detailed description of what you want as a client.

5. Pricing and Payment:
Prices are subject to change without prior notice. We accept Cash, Credit/Debit Cards and Mobile Money

6. Satisfaction Guarantee:
We strive for customer satisfaction. If you are unsatisfied with your service, please let us know within 72 hours and we will do our best to rectify the situation.

7. Health and Safety:
We prioritize the health and safety of our clients. If you have any allergies, medical conditions, or concerns, please inform us before your appointment.

8. Children Policy:
For safety reasons and to provide a relaxing environment for all clients, we kindly request that children not receiving services remain supervised.

9. Personal Belongings:
Please keep your personal belongings secure. Balarba Hair Ghana is not responsible for lost or stolen items.

10. Cleanliness and Sanitation:
We adhere to strict hygiene and sanitation standards. All tools and equipment are sterilized and sanitized before use.

11. No-show Policy:
Clients who fail to arrive for their appointment without prior notice may be required to pre-pay for future services.

12. Service Guarantee:
If you experience any issues with your service, please notify us within 72 hours and we will address it promptly.

13. Feedback:
We value your feedback. Please let us know about your experience so we can continue to improve our services.

14. Privacy Policy:
Your personal information will be kept confidential and will not be shared with third parties.
By booking an appointment with Balarba Hair Ghana, you agree to abide by these terms and conditions.

Thank you for choosing us for your beauty and haircare needs! We look forward to serving you.

Balarba Hair Ghana
+233 54 368 0849
P.O BOX CT1585,
East – Cantonments - La
https://balarba.davidcharway.com/ | cutt.ly/JNw90Uu