Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at €60.

Refunds and Exchanges

• Money back guaranteed 14 days after reception.
• Weared and personalized items will not be exchanged or refunded.
• Return shipping fees are at your charge and not refunded.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

Any online purchase made on the blendj.afrikrea.com website is subject to prior knowledge and acceptance of these general conditions of sale. 1 - DEFINITION Site: Web site edited by Afrikrea for Blendj and accessible at blendj.afrikrea.com Item: Product of any kind offered for sale (e-commerce service) on the Customer Site: Non-commercial natural person carrying out the Order, and holding full legal capacity Order: Commitment to purchase with payment for all the Items selected by the Customer via the e-commerce service of the Site 2 - PREAMBLE These general conditions of sale (hereinafter GTC) s 'apply exclusively between any Client and the company Blendj whose head office is located at 29 route de Versailles 78560 Le Port-Marly - FRANCE under the number SIRET 483 621 942 00026. The GTCS are applicable without restriction or reservation to the all the Items offered for sale on the Site. Any Order on the Site is conditioned by the consultation and prior acceptance and without reservation on the part of the Customer of these T & Cs and the applicable prices. The validation of an Order following the ordering procedure offered on the Site constitutes acceptance of these GTC. These T & Cs prevail over any other document. 3 - WARNING Any Customer declares to be informed of the lack of reliability of the Internet network, especially in terms of relative security in the transmission of data, unguaranteed continuity in access to the Site, unsecured performance in terms of volume. and speed of data transmission and virus propagation. Blendj warns each Customer of the need to implement within their computer or their portable or mobile equipment a solution and security measures to prevent the spread of viruses. As the GTCS may be subject to change, the applicable conditions are those in force on the Site on the date the Order is placed. 4 - CREATION OF A CUSTOMER ACCOUNT Any ordering of Items via the Site necessarily requires the creation of a customer account. The creation of a customer account is carried out by the Customer by filling in the form offered to him. This account is strictly personal to him and allows him to identify himself before validating each Order. When creating the Customer Account, the Customer enters the data that allow their identification under their full responsibilities, controls and directions and undertakes to communicate complete, accurate and up-to-date information, and not to usurp the identity of a third party, nor to hide or modify its age. Usernames and passwords are personal and confidential. The Customer is solely responsible for this. When creating his Account, the Customer must ensure the accuracy and completeness of the data he provides. The Customer is required to always update his personal information. In the event of an error in the wording of the recipient's contact details, Blendj cannot be held responsible for the impossibility of delivering the Articles. The Customer undertakes to keep his password secret and not to disclose it under any pretext and for any reason whatsoever. In the event of suspicion of the use of the username and password by a third party, the Customer must immediately alert Blendj in order to change his password and / or choose to have his customer account closed. Blendj reserves the right to close any customer account and consequently refuse any sale to a Customer. 5 - CHARACTERISTICS OF THE ARTICLES The Articles available for sale are those which appear on the Site. Offers are valid as long as they are visible on the Site. They are offered within the limit of the availability displayed on the Site. Blendj reserves the right to withdraw from sale, at any time, any Item present on the Site and / or to replace or modify any information associated with the Items appearing on this Site. In the event of unavailability of an Item, after placing his Order, the Customer is informed by e-mail, his order then being automatically canceled. Items for sale on this site are only available for delivery in the countries offered by the Site. The characteristics of the Articles sold on the Site (photographs, graphics and descriptions of the Articles, etc.) are given for information only and are not contractual. Blendj takes the greatest care in the presentation and description of these products to best satisfy the Customer's information. However, it is possible that errors may appear on the Site, which the Customer acknowledges and accepts. 6 - ORDERING ITEMS Any Order requires the registration of the Customer or the identification of the Customer via his Customer Account. It involves an obligation to pay. The Customer declares to be at least 18 years old and to have the legal capacity to place his Order. Payment of the Order implies acceptance of these GTC, the price of the Items and the content of the Order. After validation of the payment, Blendj sends the Customer an order confirmation e-mail. If the Customer does not receive any email following his Order, it is up to him to contact Blendj. Any Order is subject to prior acceptance by Blendj and is not definitively confirmed until the Customer has received an e-mail confirming the shipment of the Item (s). Blendj can in no way be held responsible for any entry error or transmission of an entry error that does not allow the delivery of the confirmation e-mail and / or Articles. 7 - PRICE OF ITEMS The prices are indicated on the Site in euros, excluding the cost of processing and shipping. The amount of shipping costs is specified on the Site before validation of the Order. Blendj reserves the right to modify the prices of the Articles at any time, the Articles being invoiced on the basis of the prices in force at the time of validation of each Order. The price of the Items invoiced is therefore that indicated during the Order. The Articles remain the entire property of Blendj until full payment of the price, which the Customer acknowledges and accepts. 8 - PAYMENT OF THE ORDER The price invoiced to the Customer is the price indicated in the Order confirmation sent to the Customer by e-mail. The Order is payable immediately, via Paypal (with or without a Paypal account). With a Paypal account, the Customer connects to his Paypal account and follows the steps offered by Paypal to make his payment. Without a Paypal account, Paypal offers the possibility of paying with your bank card (CB, Visa, MasterCard, American Express). The banking transactions entrusted to Paypal are secured by a solution which presents secure pages for entering payment data: card number, expiration date and visual cryptogram. This platform encrypts then transmits these payment data to the bank, in complete confidentiality and makes them inaccessible to a third party. 9 - DELIVERY CONDITIONS Blendj delivers its Articles anywhere in the world. Shipping costs: In mainland France: - Free from € 100 - € 5 for an amount less than € 100 In Europe: € 11 In the rest of the world: € 16 The Customer is informed that it is his responsibility to provide exactly all the details necessary for the proper delivery of his Order and perfect delivery (for example access codes, intercom name, telephone number, etc.). If the Customer is absent during the delivery, a calling card informs the Customer of the conditions for keeping his package and making it available, under the full and exclusive responsibility of the carrier. If the delivery address provided by the Customer is not valid and therefore leads to a return of the package for non-receipt to the address indicated, the costs of reshipping the package to the new address transmitted will be borne by the Customer. The Customer fully and exclusively assumes the risks relating to the Articles from their delivery. 10 - DELIVERY TIMES The Items are delivered to the delivery address indicated by the Customer when ordering. Blendj makes every effort to deliver the Order within 5 working days from the validation of the Order subject to full payment of the price, and undertakes that the delivery is made within a maximum period of 30 calendar days. If this deadline is not respected, the Customer may ask Blendj to cancel his Order. The contract and therefore the sale will be considered broken upon receipt by Blendj of the e-mail by which the Customer informs him of his decision, unless delivery has taken place between the sending and receipt of the e - Customer's email. In the event that the Order is definitively canceled, the Customer will obtain a refund of the price paid for his Order within 14 calendar days of the cancellation confirmed by e-mail. In the event that the Customer receives the package after the cancellation of his Order, Blendj will reimburse the Items and return costs, upon receipt of all of them in their perfect original condition. Each delivery is deemed to have been made as soon as the package is made available to the Customer, in particular by the carrier, materialized by the control system used by the carrier. If the package is damaged, the Customer must contact Blendj within the terms and conditions of the exchange policy. Blendj cannot be held responsible for a delay in delivery due exclusively to unavailability of the Customer. 11 - EXCHANGE In the event of delivery of an Item not corresponding to the Customer's Order, or of a defect related to transport, the Customer may return said Item to Blendj and request an exchange. In this case, the shipping costs will be covered by Blendj. In order to benefit from an exchange, the Customer must, at the latest within 2 calendar days following the dispatch of his Order, contact Blendj by e-mail. Any complaint made after this deadline cannot be accepted and Blendj will be released from any liability. These Items must be returned properly protected, in their original packaging (carefully opened packaging will not be considered as damaged packaging) and in perfect condition for resale (undamaged, undamaged, unused, soiled or washed by the customer). Any non-compliant return will be rejected and Blendj will be released from any liability. Once the verification of the returned Items has been carried out, Blendj undertakes to carry out the exchange as soon as possible and at the latest within 20 calendar days following the date of receipt of the return package. 12 - RIGHT OF WITHDRAWAL Pursuant to Community Directive 2011/83 / EU of the European Parliament and of the Council of 25 October 2011 on consumer rights in the context of distance sales contracts, the Customer is entitled to cancel his order at any time within 14 calendar days of the date on which he received the products, and without having to justify reasons or pay penalties. If the Customer wishes to use his right of withdrawal, he must send an email to [email protected], within 14 calendar days and prior to sending the product back. No return can be validated without it. Return shipping costs remain the responsibility of the Customer. These Items must be returned properly protected, in their original packaging (carefully opened packaging will not be considered as damaged packaging) and in perfect condition for resale (undamaged, undamaged, unused, soiled or washed by the customer). Once the verification of the returned Items has been carried out, Blendj undertakes to reimburse the Customer for all the sums paid for his Order, excluding shipping costs, as soon as possible and at the latest within 30 calendar days following the date of receipt of the return package, on the Customer's payment account used for the initial payment. 13 - GUARANTEES The Articles are guaranteed against lack of conformity and crippling defects under the conditions provided for in Articles 1641 to 1649 of the Civil Code and L 211-1 et seq. Of the Consumer Code, from the time of delivery. This guarantee allows the Customer to return the defective or non-compliant Items delivered for reimbursement under the aforementioned conditions. 14 - AGREEMENT ON PROOF The Customer acknowledges and accepts that the Order recording systems provide proof of all transactions between Blendj and the Customer. The Customer acknowledges and accepts that the proof of acceptance of the GTC is characterized by the validation of the Order. To this end, the Customer acknowledges and accepts that the computerized data stored within Blendj's computer servers under reasonable conditions of security and integrity, are considered, in an irrefutable manner, as proof of acceptance of the terms of the GTC. and proof of all transactions between Blendj and the Client. Blendj will archive the Purchase Orders and invoices on a reliable and durable medium, in accordance with the provisions of article 1348 of the Civil Code and guarantees access to them to the Customer at any time if he so requests in accordance with the provisions of the Article L. 134-2 of the Consumer Code. Consequently, except in the case of a manifest error on the part of Blendj proven by the Customer, the latter cannot contest the admissibility, validity or probative force of the GTC and the content of the Order, on the basis of any legal provision whatsoever and which would specify that certain documents must be written or signed to constitute proof. Thus, these elements constitute evidence and, if they are produced as evidence by Blendj in any contentious or other proceeding, will be admissible, valid and opposable in the same way, under the same conditions and with the same probative force as any document that would be established, received or kept in writing. 15 - RESPONSIBILITY Blendj reserves the right to modify the information contained in this Site at any time and without notice. Blendj cannot be held liable in the event of a breach of one of its contractual obligations resulting from a fortuitous event or a case of force majeure as defined by case law rendered by French courts. In particular Blendj will not be held responsible for any non-execution or delay in the execution of Orders, caused by events beyond its control ("Case of Force Majeure"). A Force Majeure Event includes any act, event, non-performance, omission or accident beyond Blendj's control. The execution of the GTC will be suspended for as long as the Force Majeure Event lasts and the execution and delivery times will be extended accordingly. Blendj will endeavor as far as possible to put an end to the Force Majeure event or to find a solution allowing it to perform its contractual obligations despite the Force Majeure event. 16 - PROTECTION OF PERSONAL DATA Personal data collected on the Site is intended for Blendj with the Customer's consent. Blendj is committed to protecting the personal data of its Customers. All personal data concerning the Customer collected by Blendj are treated with the strictest confidentiality, in accordance with the provisions of Law 78-17 of January 6, 1978 relating to Computing, Files and Freedoms, for the purposes of processing Orders. . The information and personal data of Customers are necessary for the management of Orders and relations with Customers, as well as to keep them informed of all offers and commercial information likely to interest them. They can be transmitted to service providers and contractual partners who intervene and contribute to the management of Orders. This information and the management of Orders are also kept for security purposes, in order to comply with legal and regulatory obligations and to allow Blendj to improve and personalize the services offered to Customers. In accordance with the Data Protection Act of January 6, 1978, the Customer has the right to access, rectify and oppose personal data concerning him. To exercise this right, the Customer must send an e-mail to Blendj. Each request must be signed and accompanied by a photocopy of an identity document bearing the Customer's signature and specify the reply address. This response will then be sent within 2 months of receipt of the request. When entering personal data on the Site and prior to their collection, any Customer has the option of agreeing to receive information relating to Blendj. In accordance with the legislation in force, such information will only be sent to the Customer if and only if he has expressly agreed to receive it. 17 - COMMERCIAL OFFERS AND NEWSLETTERS Blendj may send Customers commercial offers by mail, email, sms, telephone or via all the web spaces run by Blendj on social networks, subject to prior acceptance. The Customer has the option at any time to object free of charge to his commercial prospecting mailings, by clicking on the "unsubscribe" link in each email. 18 - COOKIES When consulting the Site, information relating to the browsing of Customers may be recorded in "Cookies" files installed on their terminal (computer, tablet, smartphone). These cookies are issued by Blendj in order to facilitate navigation on the site and make it possible to recognize the Customers' browser when they are connected to the Site. These cookies are issued in order to: Establish attendance statistics (number of visits, page views, abandonment in the ordering process,.) Adapt the presentation of the Site to the display preferences of the terminals Store information entered in forms, manage and secure access to reserved and personal areas such as the Customer account and to manage the Order basket Blendj reserves the right to install cookies on the Customer's computer during visits to the Site. A cookie is a small file that is sent to the Customer's computer and stored on their hard drive. If the Customer is registered with Blendj, his computer will store an identifying cookie which will save him time each time he returns to the Blendj site because he will remember the Customer's e-mail address. A cookie does not identify the Customer but is intended to report any previous visit by the Customer to the Site in order to help Blendj to personalize its services. The Customer can make settings so that cookies are deactivated and thus prevent cookies from being installed, without his express consent, on his computer. Any configuration implemented by the Customer may modify Internet browsing and the conditions of access to certain services of the Site requiring the use of Cookies. The Customer can express and modify their wishes in terms of cookies at any time, by the means described below. The Site uses computer applications from third parties, which allow the Customer to share content from the Site with other people or to make known to these other people his opinion concerning content on the Site. (Social networks such as Facebook, Instagram, Twitter, etc.). When the Customer consults a page of the Site containing a "Share" or "Like" button, his browser establishes a direct connection with the servers of the social network concerned. If he is connected to the social network while browsing, the application buttons are used to link the pages viewed to his account. If he interacts by means of the plug-ins, for example by clicking on the “Like” button or by leaving a comment, the corresponding information will be transmitted to the social network concerned and published on his account. If the Customer does not want social networks to link the information collected through the Site to his account, he must disconnect from the social network concerned before visiting the Site. Blendj is in no way responsible in any way whatsoever for the content or operation of any social networks, including those that may be linked to the Site. 19 - INTELECTUAL PROPERTY Blendj is the exclusive owner of the intellectual property rights: on the Articles offered on the Site, on the brands associated with the Articles, on the Site, and in particular on its tree structure, on the organization and titling of its sections, on the visual and graphic identity, on its design, on its ergonomics, its functionalities, on the software, texts, animated or fixed images, sounds, know-how, drawings, graphics and any other element composing the Site, on the bases of data, their structure and their content, designed and managed by Blendj for the purposes of editing the Site, on all the design elements of the Site, whether graphic or technical, on the names, acronyms, logos, colors, graphics, or other signs that could be used, produced or implemented by Blendj. It is therefore prohibited to reproduce in any form whatsoever, directly or indirectly, the elements referred to in the previous paragraph, as well as to alter the brands, patents, names, acronyms, logos, colors, graphics or other signs appearing on the elements made available on the Site, and more generally to use or exploit these elements other than within the framework of the execution hereof. As such, the reproduction or use of all or part of these elements is only authorized for the exclusive purposes of information for personal and private use, any reproduction and any use of copies made for other purposes being expressly prohibited. Any other use, except with the prior written authorization of Blendj, constitutes an infringement and is punishable under intellectual property rights. Any creation of hypertext links to the home page of the Site, or any other page of the Site, is subject to the prior written consent of Blendj. 20 - MODIFICATION OF THE T & Cs Given the possible changes to the Site and the regulations, Blendj reserves the right to modify the T & Cs at any time. The new T & Cs will, if applicable, be brought to the attention of the Customer by online modification and will be applicable only to sales made after the modification 21 - NON-WAIVER No tolerance, inaction or inertia of Blendj can be interpreted as a waiver of his rights under the T & Cs. 22 - APPLICABLE LAW These GTCS are subject to French law. Any dispute will fall under the exclusive jurisdiction of the competent French courts, in the absence of an amicable agreement between the Customer and Blendj.