Bnikkycouture is an African contemporary fashion brand, that deals with authe...
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Bnikkycouture is an African contemporary fashion brand, that deals with authentic and ethnical,
Made - in-African wears and acccessories for people that love African wears or want to adopt Afrocentric lifestyle
Weared and personalized items will not be exchanged or refunded.
Return shipping fees are at your charge and not refunded.
Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.
Sale Policy
We have a 7 day return policy which means you have 7 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition you received it, unworn or unused, with tags and in its original packaging. You will also need the receipt or proof of purchase. To start a return, you can contact us at [email protected]. If your return is accepted, we'll send you a return shipping label, along with instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted. You can always contact us with any return questions at [email protected]. Damage and Problems Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or you receive the wrong item so that we can assess the problem and correct it. Exceptions / non-returnable items Certain types of items cannot be returned, such as perishable products (such as food, flowers or plants), personalized products (such as special orders or personalized items) and products personal care (such as cosmetics). We also do not accept returns of hazardous materials, flammable liquids or gases. Please contact us if you have any questions or concerns regarding your specific item. Unfortunately, we cannot accept returns of sale items or gift cards. Exchanges The fastest way to make sure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Refunds We will notify you once we have received and inspected your return, and whether or not the refund has been approved. If approved, you will be automatically refunded to your original payment method. Keep in mind that your bank or credit card company may take some time to process and post the refund. Contact Information Contact Phone Number: + 973-960-5853 Contact Email: [email protected] Mailing Address: 1 Koster Boulevard, Apt 3B, Edison Newjersy 08837, USA.
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