Return shipping fees are at your charge and not refunded.
Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.
Sale Policy
GENERAL CONDITIONS OF SALE These general conditions of sale are intended to govern the customer's orders and purchases from "bogolan-segou" via its afrikcea commercial website 1. ACCEPTANCE OF THE CONDITIONS The customer acknowledges having read, at the time of the placing an order, the conditions of sale set out on this screen and expressly declares to accept them without reservation. These general conditions of sale govern the contractual relationship between "bogolan-segou" and its customer, both parties accepting them without reservation. These conditions of sale will prevail over all other conditions appearing in any other document, except prior, express and written derogation. 2. ORDER CONDITIONS To place an order, the customer must complete the following steps: Select the items in the dedicated sections, Choose the desired quantity for each item, Add the chosen item(s) to the basket( s), Continue shopping or complete the order, If the order is complete, go to the Basket and validate to access the payment, Fill in your email or identify yourself if an account has been previously created in the customer's name, Fill in the case of new account or change of situation, then verify under its sole responsibility the information relating to its full contact details (surname, first name, date of birth, postal address and e-mail), the delivery and billing address, Check the box of acceptance of the general conditions of sale, Choose the method of payment among those proposed, Check then complete the order. 3. DESCRIPTION OF THE PRODUCTS The essential characteristics of the product are indicated in the “product sheet” generally containing several photos of the product. 4. RIGHT OF WITHDRAWAL "bogolan-segou" respects the legal withdrawal period of 15 calendar days. During this period, the consumer may return, at his expense, the product or products that do not suit him. This period runs from the day after the day of delivery of the consumer's order. All returns must be reported in advance to Afrikcrea's Customer Service 5. PRICE The prices indicated on the website are indicated in euros, all taxes included, excluding delivery costs. 6. METHOD OF PAYMENT The price is payable in cash, without discount, and in Euros only. Payment is made in full on the day the Customer places the order, by means of secure payment, as follows: by bank card: Bank card, Visa, MasterCard, American Express, other bank cards. Payment by bank card is irrevocable, except in the case of fraudulent use of the card. In this case, the Customer may request the cancellation of the payment and the return of the corresponding sums.
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