Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at €60.

Refunds and Exchanges

• No exchanges or refunds.
• Return shipping fees are at your charge and not refunded.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

1 - Purpose These conditions of sale aim to define the contractual relationship between Braids Côte d'Ivoire and the buyer and the conditions applicable to any purchase made through the website www.braidsci.afrikrea.com. The acquisition of a product through this site implies unreserved acceptance by the buyer of these conditions of sale, which the buyer acknowledges having read prior to his order. Before any transaction, the buyer declares on the one hand that the purchase of products on the site www.braidsci.afrikrea.com is not directly related to his professional activity and is limited to strictly personal use and on the other hand to have full legal capacity, allowing it to engage under these general conditions of sale. Braids Côte d'Ivoire retains the possibility of modifying these conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of its site. Therefore, the applicable conditions will be those in force on the date of the order by the buyer. 2 - Products The products offered are those listed on the Braids Côte d'Ivoire website www.braidsci.afrikrea.com within the limits of available stocks. Braids Côte d'Ivoire reserves the right to modify the assortment of products at any time. Each product is presented on the website in the form of a description containing its main technical characteristics (length, weight, color). The photographs are as accurate as possible but do not bind the Seller in any way. The sale of the products presented on the site www.braidsci.afrikrea.com is intended for all buyers residing in countries which fully authorize the entry into their territory of these products. 3 - Prices The prices appearing on the product sheets of the internet catalog are prices in dollars ($) All taxes included (TTC). Braids Côte d'Ivoire reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer. 4 - Order and terms of payment Braids Côte d'Ivoire offers the buyer to order by following a few steps and pay for his products according to the payment methods available on the website. The buyer selects the products he wishes to order in the "basket", modifies if necessary (quantities, references, etc.), checks the delivery address or enters a new one. Then, the buyer chooses the payment method of his choice. The next step offers him to check all the information, read and accept these general terms and conditions of sale by ticking the corresponding box, then invites him to validate his order by clicking on the "Confirm my order" button. The order is recorded and the contract definitively formed when the payment is accepted. The confirmation of an order entails acceptance of these conditions of sale, the recognition of having perfect knowledge of them and the renunciation of availing oneself of its own conditions of purchase. All the data provided and the recorded confirmation will constitute proof of the transaction. If the buyer has an e-mail address and if he has entered it on his order form, Braids Côte d'Ivoire will send him by e-mail confirmation of the registration of his order. If the buyer wishes to contact Braids Côte d'Ivoire, he can do so either by email at the following address [email protected], or by telephone at +225 07 77 714 775. 5 - Retention of title Braids Côte d'Ivoire Ivoire retains full ownership of the products sold until full payment of the price, in principal, costs and taxes included. 6 - Withdrawal No return or refund. 7 - Shipping Shipments are made by DHL for countries. Delivery times are only given as an indication; if these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed. Shipments are made to the address indicated on the order form which can only be in the agreed geographical area. Orders are made by a delivery service with tracking, delivery with signature. Delivery times are only given as an indication; if these exceed 30 days from the order, the sales contract may be terminated and the buyer reimbursed. Braids Côte d'Ivoire may provide the buyer with the tracking number for their package by e-mail. The buyer is delivered to his home. In case of absence of the buyer, he will receive a delivery notice from the delivery person, the delivery will be restarted. The risks associated with transport are the responsibility of the purchaser from the moment the items leave the premises of Braids Côte d'Ivoire. The buyer is required to check, in the presence of the deliverer, the condition of the packaging of the goods and its contents on delivery. In the event of damage during transport, any protest must be made to the carrier within three days of delivery. 8 - Warranty In the event of non-compliance of a product sold, it may be returned to Braids Côte d'Ivoire who will take it back and exchange it. All complaints, requests for exchange must be made by e-mail at [email protected] or by telephone at +225 07 77 714 775, within 7 days of delivery. 9 - Liability Braids Côte d'Ivoire, in the distance selling process, is only bound by an obligation of means. Its liability cannot be engaged for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, service interruption, or other involuntary problems. 10 - Intellectual property All elements of the Braids Côte d'Ivoire site are and remain the exclusive intellectual property of Braids Côte d'Ivoire. No one is authorized to reproduce, exploit, or use for any reason whatsoever, even partially, elements of the site whether in the form of a photo, logo, visual or text. 11 - Personal data Braids Côte d'Ivoire undertakes to preserve the confidentiality of the information provided by the buyer, which he would have to transmit for the use of certain services. Any information concerning him is subject to the provisions of Law No. 78-17 of January 6, 1978. As such, the Internet user has a right to access, modify and delete information concerning him. He can make the request at any time by mail to the following address: [email protected] 12 - Settlement of disputes These conditions of distance selling are subject to Ivorian law. For all disputes or disputes, the competent Court will be that of Abidjan. RETURN POLICY 1 - Return You have a period of 10 days after receipt of your order to make a return. All articles will be subject to review. If the review is negative, you will not be eligible for a return and your product will be returned to you. Once shipped, the return package and its contents are the customer's responsibility until the package has been received by Braids.ci. 2 - Exchange We do not offer exchanges for purchases on our website, only returns. If you want another color or another model, we invite you to reorder. 3 - Non-compliant If, despite the attention paid by our services during the preparation of orders, a good received proves to be non-compliant with your order, it will be replaced with new one within the limit of available stock or reimbursed by voucher. 'purchase. The article will be declared non-compliant after our examination if it: - is defective; - has some missing parts; - develops a manufacturing defect that is not due to the user; - has different characteristics from what is published on our website. 4 - Return costs In the event that the item is non-compliant, the return delivery costs are the responsibility of the seller. In other circumstances, the delivery or return shipping costs are the responsibility of the customer. 5 - Request a return To do this, simply request a return directly on the website.