Weared and personalized items will not be exchanged or refunded.
Return shipping fees are at your charge and not refunded.
Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.
Sale Policy
Return Policies
-Item must be shipped back within 3 days from the day item was received and send evidence of shipment with tracking number
-Ensure your measurements is accurate, no return policy if the mistake is coming from you....
-All goods purchased must be returned in its original conditions including packaging with all paperwork
-You have to ensure the items are not warned, touched, adjusted or washed, must be returned in the condition it came
-All items must be shipped with tracking number and all charges paid including clearance fee
-No return for any custom-made order especially when original design or color is altered....
Exchange Policies
- Exchange can only be available if there is a color difference and the fault is from us....
Shipping Policies
-What ever the case maybe, either refund or exchange, you'll have to bear the shipping and clearance costs, so please endeavour to have a good communication with us. when you order, don't just go away, stay to answer our questions and so we are on same page
Happy shopping....
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