Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at €60.

Refunds and Exchanges

• Money back guaranteed 30 days after reception.
• Weared and personalized items will not be exchanged or refunded.
• Return shipping fees offered.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

Refund Policy
A. GZ-Vi offers full refund on all sales, provided items are:
i. unopened and therefore unworn, unwashed and with original tags
ii. returned within 7 days of receipt

B. GZ-Vi offers 50% refund on all sales, provided items are
i. Undamaged – unworn, unwashed and with original tags
ii. Returned within 30 days of receipt

C. Custom items are non-refundable unless defect is caused by manufacturer (wrong size, color or material defect).

D. Return & Exchanges
GZ-Vi realizes shopping online can be a challenge. Best efforts to avoid mistakes are occasionally unavoidable, but at times, things happen. We don't want to allow that to ruin your experience with us. Therefore, GZ-Vi accepts all returns for exchange, no questions asked provided items are:
i. Undamaged – unworn, unwashed and with original tags
ii. Returned within 30 days of receipt