hellokhama

KHAMA, a treasure trove of African arts and crafts, collaborates with African... Read more

KHAMA, a treasure trove of African arts and crafts, collaborates with African artists to demonstrate how skillfully old-world craft techniques have adapted to the modern world.

Artists from Kenya, Tanzania, Burundi, Rwanda, Malawi, Mozambique, South Africa, Zambia, Zimbabwe, Uganda, Mali, Nigeria, Ghana, Burkina Faso, Eswatini, and Senegal have handcrafted each of our African pieces.

Handmade goods are a critical source of income for rural African women. Rural women are the family's backbone, cooking, cleaning, gardening, caring for extended family, and frequently bearing the burden of school fees.

Working on orders together brings communities together and emphasizes the power of teamwork. Creating products from home while juggling daily responsibilities empowers rural women to earn a living. We believe that adhering to fair trade allows our African partners to build empowered homes and communities of their design.

We believe in collaborative design, strong partnerships, and providing opportunities for talented artisans to sell their handmade creations outside of their local markets.

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  • Tailored and custom made
Shipping
Kenya
5 days
€26.40
€13.20
Payment
  • Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
  • 3 x payment starting at €60.
Refunds and Exchanges
  • No exchanges or refunds.
  • Return shipping fees are at your charge and not refunded.
  • Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.
Sale Policy

To initiate a return or exchange, write to us at [email protected].

SALES POLICY
All custom orders take 1-7 days to prepare and ship. Payment is required to be before delivery.

DAMAGED PACKAGE
If the product is damaged during transit, we will send you a replacement if you contact us within seven days of receiving the product.

Please attach a photo of the scratch. Baskets may need reshaping after delivery. For more information, read our Molding Instructions at the bottom of this page, or visit our Basket Care and Molding page.

RETURNS & EXCHANGES
New products can be returned or exchanged if you contact us within 14 days of placing your order.

Please email us at [email protected] to arrange your return/exchange.

Pack the items securely and ship the package back to:
Kenya Handicraft Makers Association
Attn: Returns
Post Mail: 1447
Nairobi, Post Code: 00618
Telephone No: +254729530181
E-mail: [email protected]

FOR EXCHANGES: Upon receipt of the returned item, we will email you the new item(s) via the agreed method.

FOR RETURNS: Once you receive the returned product, return shipping charges are your responsibility and are non-refundable. Refunds are processed using the Afrikrea virtual wallet. You can use your credits to buy another item or transfer money to your bank account.

SHIPPING COST FOR RETURNS & EXCHANGE: There is no shipping fee for returning/reshipping new products.

NOTE: Basket size is the most common reason for replacement. If you have questions about item dimensions at any point during the checkout process, please email us at [email protected]. Handcrafted items often vary slightly in size, we would appreciate it if you could contact us by email before purchasing.

NOTICE OF HANDMADE VARIATION
All of our products are handmade and may differ slightly from those shown. When considering returning or exchanging products, please keep in mind the uniqueness of your purchase. For example, slight variations in color or pattern are not considered sufficient reasons for return. Thank you for your patience.

SHAPING INSTRUCTIONS
We shape our baskets before shipping them to you, but they sometimes lose shape on their shipping journey. Luckily, it's a wonderful feature of these baskets that they can be reshaped, easily, time and time again.

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