Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at $63.

Refunds and Exchanges

• Money back guaranteed 14 days after reception.
• Weared and personalized items will not be exchanged or refunded.
• Return shipping fees are at your charge and not refunded.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

0- Hello and welcome, we wish to inform you that we always take great care to our work which is also a passion. Outfits and accessories sound made in our sewing workshop in Casablanca by machine and by hand. Shoes and bags in our workshop prepared and conducted in collaboration with craftsmen from Morocco and Senegal. 1- Cancellation Back If you order outside Morocco you get a 15-day withdrawal period from the date of delivery of the order to return the product in its original packaging and unopened to the seller for exchange or refund without penalty, except for return shipping costs are borne by you. For our customers in Morocco the withdrawal period is 7 days. This withdrawal period exceeded, no claim will be received. In order to get a parcel return authorization number, return requests and complaints must be made by phone or email detailing precisely their nature and motivation to improve our service in the future. 2 Refund We will validate refund your purchase without shipping cost and, within 14 days of receipt of your package in our warehouse. NB: Given the cost of express delivery internationally via Chronopost / DHL, we do not refund shipping costs, but for any request for exchange we'll deliver free the desired product. The custom product return request can be accepted, as well as hygiene products and items that are already in use. 3- Exchange Exchanging item is within the limit of available stock and within 14 days from the date of delivery of the order. The customer can request an exchange on the size, color and / or style. The exchange of the model is accepted only if the item is purchased at the same price as the desired item in return, valid once per order. Possible to trade with several products for free. 4 Logistics We always take great care in our dispatch but it happens very rarely that Chronopost delivery services or customs bully packages, please excuse us if indeed this happens. Good reception and soon!