Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at €60.

Refunds and Exchanges

• Money back guaranteed 15 days after reception.
• Weared and personalized items will not be exchanged or refunded.
• Return shipping fees are at your charge and not refunded.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

Article 1 - General conditions of sale These conditions of sale are concluded on the one hand by SAS K-ELEG, with a capital of 500 euros whose head office is 6 avenue du Général Bonaparte in Reims, registered in the trade and companies of Reims under the number of SIRET 829 633 478 00013, hereinafter referred to as "K-Eleg" and on the other hand, by any natural or legal person wishing to make a purchase via the website www.k-eleg.afrikrea .com hereinafter referred to as "the buyer". Article 2 - Purpose These conditions of sale aim to define the contractual relationship between K-ELEG and the buyer and the conditions applicable to any purchase made through the merchant site www.k-eleg.afrikrea.com, that the buyer either professional or consumer. The acquisition of a good through this site implies unreserved acceptance by the purchaser of these conditions of sale. These conditions of sale will prevail over all other general or specific conditions not expressly approved by K-ELEG. K-ELEG reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer. Article 3 - Characteristics of the goods and services offered The products offered are those which appear in the catalog published on the site www.k-eleg.afrikrea.com. These products are offered while stocks last. Each product is accompanied by a description established by the supplier. The photographs in the catalog are as faithful as possible but cannot ensure a perfect similarity with the product offered, in particular with regard to the colors. Article 4 - Prices The prices appearing in the catalog are prices including all taxes in euros taking into account the VAT applicable on the day of the order; any change in the rate may be reflected in the price of the products. K-ELEG reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer. The prices indicated do not include the costs of order processing, transport and delivery as long as they take place in the geographical areas provided below. Article 5 - Delivery zone The online sale of products presented on the site www.k-eleg.afrikrea.com is available in Metropolitan France and Overseas, delivery will be made by La Poste. Article 6 - Orders The buyer, who wishes to buy a product, must: - complete the identification form on which he will indicate all the requested details - complete the online order form giving all the references of the products chosen; - validate his order after having checked it; - make the payment under the conditions provided; - confirm their order and payment. The confirmation of the order implies acceptance of these conditions of sale, the recognition of having full knowledge of them and the waiver of its own conditions of purchase or other conditions. All the data provided and the recorded confirmation will constitute proof of the transaction. Confirmation will be worth signing and acceptance of transactions. The seller will communicate by email confirmation of the recorded order. Article 7 - Returns Buyers, non-professional individuals, benefit from a withdrawal period of 15 (fifteen) days from the delivery of their order to return the product to the seller for exchange or refund without penalty, to the except return costs. Article 8 - Method of payment The price is payable when ordering. Payments will be made by credit card or PayPal; the information transmitted is encrypted by software and that no third party can read it during transport on the network. The buyer's account will only be debited when the available products are dispatched and only for the amount of the products sent. At the buyer's request, he will be sent a paper invoice showing the VAT. Article 9 - Shipping & deliveries Packages are shipped within 48 hours. Deliveries are made to the address indicated in the order form which can only be in the agreed geographical area. The risks are the responsibility of the purchaser from the moment the products have left the premises of K-ELEG. In the event of damage during transport, a reasoned protest must be made to the carrier within 3 (three) days of delivery. Delivery times are only indicative; if these exceed 30 (thirty) days from the order, the sales contract may be terminated and the buyer reimbursed. Article 10 - Compliance In accordance with Article L.411-1 of the Consumer Code, the products and services offered for sale through these GTCS meet the requirements in force relating to the safety and health of people, fairness in commercial transactions and consumer protection. Regardless of any commercial warranty, the Seller remains liable for any lack of conformity and hidden defects in the product. In accordance with article L.217-4, the seller delivers goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. It also responds to any lack of conformity resulting from the packaging, assembly instructions or installation when this has been charged to it by the contract or has been carried out under its responsibility. In accordance with the legal provisions regarding conformity and hidden defects (art. 1641 c. Civ.), The Seller reimburses or exchanges products that are defective or do not correspond to the order. Refund can be requested as follows: (describe the refund procedure, and how the product is to be returned, and reimbursement of shipping costs if applicable). NOTE: If you have provided a commercial guarantee (ex: satisfied or refunded in 30 days) you must indicate it here. Articles L. 217-15 et seq. Of the Consumer Code specify the terms of the commercial guarantee - which must necessarily be the subject of a written contract - this must specify the terms of its implementation, its price , its duration, its territorial scope, the name and address of the guarantor and reproduce article L. 217-16. It should also be specified whether the Seller has an after-sales service (cf. art. L. 217-17) Article 11 - Liability The seller, in the online sales process, is only bound by an obligation to means; it cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, interruption of service, or other unintentional problems. Article 12 - Intellectual property All the elements of the K-ELEG brand, www.k-eleg.afrikrea.com, are and remain the intellectual and exclusive property of K-ELEG. No one is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the site whether they are software, visual or sound. Any single link or hyperlink is strictly prohibited without the express written consent of K-ELEG. Article 13 - Personal data In accordance with the law relating to computers, files and freedoms of January 6, 1978, personal information relating to buyers may be subject to automated processing. K-ELEG reserves the right to collect information on buyers including by using cookies, and, if desired, to transmit the information collected to commercial partners. Buyers can oppose the disclosure of their contact details by notifying K-ELEG. Likewise, users have the right to access and rectify data concerning them, in accordance with the law of January 6, 1978. Article 14 - Archiving and proof K-ELEG will archive purchase orders and invoices on a medium reliable and durable constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code. K-ELEG's computerized registers will be considered by the parties as proof of communications, orders, payments and transactions between the parties. Article 15 - Settlement of disputes These conditions of online sale are subject to French law. In the event of a dispute, jurisdiction is assigned to the competent courts of Paris, notwithstanding the number of defendants or call in warranty.