kiaraAfrik is a creative body in Ghana that design elegant Clothing and Acces...
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kiaraAfrik is a creative body in Ghana that design elegant Clothing and Accessories using African lifestyle and culture. We do ready to wear clothing, casual dresses and accessories for women, men and kids. we provide services such as style assessment, alterations, personal shopping, special ordering to customers across the world.
Return shipping fees are at your charge and not refunded.
Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.
Sale Policy
RETURNS
Our policy lasts 14 days after delivery date, If 14 days have gone by since your purchase, unfortunately we can’t approve a return request.
Items must be received back at the return address within 14 days of delivery date to receive a store credit, or refund.
if an item is received after the 14 days has passed, you'll be charged a 50% restocking fee.
Pack your item(s) securely in the original product packaging, if possible.
All items must be returned in original condition (including return post card, packaging, and accessories). All items must be unworn, unaltered and unwashed.
SHIPPING
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable, shipping costs will only be refunded if there is an error with the order.
Order/ return processing times are slightly longer, during sale events and holidays.
FOR RETURN SHIPMENTS, WE ADVISE YOU USE USPS, FEDEX OR DHL
REFUNDS
Refunds will be credited back to the original payment method. (debit card, credit or PayPal)
Returns will be processed within 5-10 business days of receiving the item, however credit or debit card refunds may take up to 10 business days for your bank to complete the transaction. This will vary from bank to bank.
Shipping costs will only be refunded if there is an error with the order
Please note that shipping fees are non-refundable and return shipping costs are the customer's responsibility. KiaraAfrik does not provide free return shipping labels.