Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at €60.

Refunds and Exchanges

• Money back guaranteed 7 days after reception.
• Personalized items will not be exchanged or refunded.
• Return shipping fees are at your charge and not refunded.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

• Returns accepted within 7 days of receiving items.

• Is wholesale available?
Certainly, you're eligible for a reduction in price when purchasing 3 or more items from our shop within 24hrs.

• Can I track my item?
Certainly, I utilize DHL, and once I hand over the shipment to them, you'll promptly receive the shipment code in your provided email.

• What if my size isn't listed in the options?
Don't worry, Attach your measurements to your order, we accommodate Custom sizing

• What if the items doesn't fit as expected?
We're here to help! If your item doesn't fit properly, kindly give the dress to a local seamstress for adjustment instead of sending it back to us, and if it can't be rectified please reach out to us, we'll guide you on how to send it back to us.

• What if the item I received is not as described in the listing?
We apologize if you received an item that doesn't match the listing description. Please contact us as soon as possible with details and photo of the discrepancy. We'll work to resolve the issue promptly.

• Will I pay custom duty on the items I purchased?
Yes, according to your country fees.

• Is the price the same with all sizes?
The price of any item on our shop only apply to Size 2 to 16, any size larger than size 16 will attract additional fee.

• Return shipping fees are at your charge.

• We also make custom outfits.

• All our outfits are made to order