Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at $64.

Refunds and Exchanges

• Money back guaranteed 14 days after reception.
• Weared and personalized items will not be exchanged or refunded.
• Return shipping fees are at your charge and not refunded.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

Mad'Baby offers the merchant site Mad-baby.fr (hereinafter referred to as the Site). These general conditions of sale exclusively govern the sale of products offered by Mad'baby on the Site. They are always available on this website by the Customer at the time of the order. Consequently, the mere passing Command involves the client full and unconditional acceptance of these General Terms to the exclusion of all other conditions present in brochures, catalogs issued by the seller, including those in force in the brands that represent the site Mad-baby.fr. Any contrary condition by the Customer will, in the absence of express acceptance, unenforceable against Mad-baby.fr whatever time it may have been brought to its attention. Mad-baby.fr strives to provide the best of its abilities the accuracy and updating of information on this website, it reserves the right to correct at any time and without notice, content. Use of this Site is strictly personal. It is specified that the Products purchases on the site are reserved for non-commercial individuals who as consumers are aged over 18 and having full legal capacity. For traders wishing to distribute our products, thank you to contact our customer service by email [email protected]. If a condition was to be lacking, it would be governed by the procedures and French laws on distance selling. Article 1: Identity of the Editrice Company and Host Site · The site is owned Mad'Baby - Company, registered in the Crafts Room and crafts Region Guadeloupe under number 812 951 929 00015 30 Boulvard Félix Eboué 97100 Basse Terre - Guadeloupe. · 1and1 The company provides hosting site. For information, questions or advice, Mad'Baby Customer Service is available by: · Mail: Lot 3 the bauhinias, Lieu said Durivage, 97180 St-Anne Guadeloupe · Phone: +590 590 218 412 or +590 690 302 236 · Email: [email protected] Mad'Baby: Mad'Baby is a registered trademark of the INPI. Article 2: Purpose These conditions aim, firstly, to inform any potential buyer on the terms and conditions under which Mad'Baby as the seller makes the sale and delivery of items ordered on the site mad-baby.fr and secondly to define the rights and obligations of the Parties in connection with the sale of products by the Customer Mad'Baby. They apply without restriction or reservation, to all sales of products offered by mad-baby.fr on the Site. Article 3: Characteristics of Products 3.1 - Coverage of products offer products are available everywhere abroad 3.2 - Product Features Customer may select one or more products among the different categories available on the Site. mad-baby.fr may change at any time the assortment of products offered for sale on its website, according to particular constraints related to its suppliers, without prejudice to the Orders placed by the Client. 3.3 - Availability of Products The products are offered for sale in the stocks. Only products listed on the site the day of its consultation by the Customer are offered for sale. Thus when ordering, the customer is informed of the availability of the selected product. Service mad-baby.fr Web Clients will be held to provide each customer with any questions regarding the availability of the goods offered for sale on the Site. 3.4 - Purchase Limit The site does not purchase products for resale. As such, the Customer's attention is particularly drawn to the fact that its orders will not exceed ten (10) items per order or submit an abnormal or exceeding 800 Euros. Customers wishing to make a purchase whose total sum exceeds said amount, and, for purposes other than resale, are requested to contact the mad-baby.fr Web Clients to have the opportunities and conditions purchase carried out on this site. Article 4: Price Prices are quoted in Euros all taxes included, excluding shipping and delivery for the countries concerned. The amount of contribution to costs of preparation and delivery is communicated to the Customer on the order summary, that, before validating it. mad-baby.fr reserves the right to change prices and descriptions of products in the event of rising expenses, and for typographical errors or obvious entry error. The order is worth acceptance of prices and descriptions of products available for sale. Any dispute on this point will occur in the context of a possible "exchange / refund" as detailed below in Article 7. Article 5: Command 5.1- sensitive personal data / Customer Number Customer must inform all fields offered to him, to create its customer profile and obtain login credentials, they are personal. Any loss or forgetfulness of these IDs will be terminated at mad-baby.fr promptly by contacting Customer Service. To order, the customer must fill out a registration form including the complete information necessary for identification: · valid email address and password of their choice (personal and confidential) to identify the Client on the Website · the information to be registered as strictly confidential and is collected as part of distance selling and marked with an asterisk are mandatory and necessary for invoice processing and delivery of orders. It is important that the customer fills out the form with the greatest possible accuracy to avoid any errors or incidence in the shipment of the items ordered. The data recorded on this website is exclusively for mad-baby.fr. In accordance with the Data Protection Act 78-17 of 6 January 1978, the Customer has at any time a right of access and rectification of personal data. To do this, simply for the Client to make the request, specifying the coordinates · By email at [email protected] · By mail to the following address: 3 Lot Bauhinia, Lieu said Durivage , 97180 St-Anne Guadeloupe Customer may accept or reject the use of such data by mad-baby.fr expressly stating in the registration form or upon request by one of two methods reported above. The site is also designed to be particularly attentive to the needs of its Customers. This is why mad-baby.fr uses cookies. The cookie is intended to signal the passage of the Client on the Site. Cookies are only used by the Site in order to improve the personalized service that is for the Customer. After each came on the Site, the Customer must not forget to disconnect from their profile to ensure the preservation of confidentiality. mad-baby.fr recalls that the application of Article 1124 of the Civil Code, unemancipated minors are incapable of contracting. Therefore, the controls for minors must be placed by parental authority. In case of accidental collection of personal data relating to minors, parental authority has capacity to oppose their storage and / or transmission to third parties. 5.2 - Recording the control Any Customer who wishes to place an Order selects or products of their choice by clicking on "add to cart". After this step, a summary page corresponding to the purchase order appears on the screen, allowing the customer to make all changes by clicking on "Edit my control." To access the validation of the order, the Customer must read the Terms and Conditions and accept expressly by checking the box provided for this purpose. 5.3 - Validation of the order Customer mad-baby.fr buyer guarantees that he has the necessary authorizations to use the payment method he chose for his Order upon registration of the Order. Customer validation by the Cart Purchase, the Purchase Order Summary and acceptance of the General Conditions of Sale gives consent to take the step of validating the order by the payment. The price payable by the Customer is the amount indicated on the order summary that the Customer has read before validating the order. This validation is worth signature and express acceptance of all operations at the site. Any order placed on the site is set online via credit card of your choice: Visa, Eurocard, Mastercard, American Express. Payments can also be made by check or bank transfer. · Payment by credit card: The order is taken into account after entering the credit card number, its expiry date and security number (3 digit number on the back of your credit card) for the payment. This payment is subject to a final approval by the GIE bank card. The speed of the card is done at the time of shipment of the Order. In all cases, the online provision of the credit card number and the final validation of the Order constitute proof of all of your Order in accordance with the law of 13 March 2000 and will be worth payment of amounts incurred by entry items listed on the order form. · Secure payment: mad-baby.fr enables its customers to pay by PayPal without subscription at once. These secure payment services integrate SSL security standard. The confidential data (card number, expiration date) are sent encrypted directly on servers and are at no time provided on our server. The servers themselves are directly attached to the servers of banks in each country. 5.3 - Command Acknowledgement The final confirmation of the order comes after confirmation of payment. An email confirming the order and payment will be sent to the Customer confirming his record with a summary of the items ordered and the delivery address. 5.4 - Performance indicator: The detail and monitoring of the delivery of each order is available at any time on the Site after the Customer is identified. Article 6: Delivery Packages are delivered by post or other GLS carriers, FedEx, DHL, home of the Customer or to any other address of your choice (specify in the delivery form), subject to be in the one of the countries mentioned in Article 3.1. mad-baby.fr handles packages Monday through Friday. In general, any Order is processed within 4 to 5 days. Additional delays are those charged by the Carrier. Usually they do not exceed 5 days (Metropolitan France) except in summer count one to two extra days worked, and at year-end holidays. Attention at certain times (Sale, festive period ...) the processing time may be longer due to the large number of packages to be processed. If the Customer is absent: a notice is left to him in his mailbox. The parcel will be kept at the address and, for a specified period. The customer will then contact primarily with the carrier. If in which case, the contact manages to do correctly, the customer service will mad-baby.fr exceptionally relay. In case of delay prolonged delivery, the Customer must report the delay to a maximum of 30 days by mail to the following address: 3 Lot Bauhinia, said Durivage Place St-Anne 97180 Guadeloupe, that opens Mad'baby a survey of the proper delivery. Shipping costs are based on the geographical area of ​​the destination, weight and volume of the package. No tax Customs will be requested by the carrier if the merchandise comes from the Eurozone. As against goods from Overseas International Sea, USA, Brazil, Australia, a customs tax will likely be requested to the client, a few weeks after receiving the order or upon delivery. This tax remains at the customer, having previously been notified by a comment indicating the origin of the product in detail characteristic of that product. Article 7: Receipt of Order 7.1 - Right of withdrawal The customer has a period of 14 days after receipt of the package to return, at its expense, and without cause, the products he ordered. To exercise this right, the products must not have been worn and must be returned in their original packing and label, together with a copy of his bill. Warning: Items returned incomplete, damaged or soiled by the Customer will not be refunded. 7.2 - Return Mode proposed the client will take the initiative to contact customer service so that it determines the return mode. The return will be mailed in Colissimo parcel postage at customer expense. Exchange or refund of product: Without prejudice to the provisions on the exercise of the right of withdrawal, mad-baby.fr leaves you free to change their minds on essential presentation of the bill for any unused and not customized. The product must be accompanied by the original label. The latter having ordered mainland France, Corsica and overseas. 8 - Intellectual Property The texts, comments, images, photos, illustrations, reproduced or present on the mad-baby.fr site are reserved under copyright. As such and in accordance with the Code of intellectual property, any total or partial reproduction is strictly prohibited. 9 - Data Protection Act The Intelligence information collected for purposes of distance selling is required, this information is essential for processing and delivering orders, preparing invoices and warranty contracts. The lack of information result in the cancellation of the order. Under the Data Protection Act of 6 January 1978, you have a right of access, rectification and opposition to personal data about you. For this we simply make the request online or by mail, indicating your name, address and customer number: e-mail or by mail to Customer Service 10 - The applicable law and competence This contract is subject to french law. Mad'Baby the company can not be held liable for damages of any kind, whether tangible or intangible property, which could result from the misuse of products sold. Responsibility for Mad'Baby company will in any event, limited to the amount of the order and can not be blamed for simple errors or omissions that may occur despite all precautions taken in presenting the products. Any litigation can be done with our customer service by mail. In case of dispute not finding an amicable settlement, it will be under the jurisdiction of a French court.