Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at $64.

Refunds and Exchanges

• No exchanges or refunds.
• Return shipping fees are at your charge and not refunded.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

1. Product Descriptions
We strive to ensure that all product descriptions and images on our site accurately represent the items sold. However, colors may slightly vary due to photographic lighting or screen display settings.

2. Returns and Exchanges
If an item is damaged upon arrival or not as described, you have 14 days from the date of delivery to return the item.
To be eligible for a return, the item must be unused and in the same condition as received, with all original tags and packaging intact.
After 14 days, we cannot accept returns or offer refunds for any reason.
3. Return Process
To initiate a return, please contact us on WhatsApp at +233 24 606 0649 with your order details and a description of the issue.
Upon approval of your return request, we will provide instructions on how to send the item back to us.
The customer is responsible for the return shipping costs unless the item received is faulty or not as described.
4. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
Approved refunds will be processed within 7 business days of receiving the returned item, and the amount will be credited back to your original method of payment.
5. Non-Returnable Items
Certain items cannot be returned, including:

Customized or personalized items
Items marked as “final sale”
6. Contact Us
For any queries or concerns regarding your order, feel free to contact us on WhatsApp at +233 24 606 0649. We're here to assist you!

By purchasing from Gloria's Fashion, you agree to these terms and conditions.