Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at $63.

Refunds and Exchanges

• Money back guaranteed 14 days after reception.
• Weared and personalized items will not be exchanged or refunded.
• Return shipping fees are at your charge and not refunded.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

Please note that shipping costs are non-refundable and return costs are not covered by Monzele Collection. In fact, the return costs are the responsibility of the customer if they wish to take another size or change their outfit.

Manufacturing defect/non-compliant: in this case, the return costs are the responsibility of the seller. The customer may request a new delivery of a compliant product or the cancellation of his order and in this case request a refund. To do this, simply send an email or fill out the form on the seller's website and indicate:
The order number

His coordinates
What's wrong with the product
His wish: refund, reshipment, etc.

Withdrawal period: 14 days maximum