Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at €60.

Refunds and Exchanges

• Money back guaranteed 10 days after reception.
• Return shipping fees are at your charge and not refunded.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

Purpose The present conditions of sale aim to define the contractual relations between the company moroccan-shopishopa and the purchaser and the conditions applicable to any purchase made through the commercial site of moroccan-shopishopa.fr, that the purchaser is professional or consumer. The language proposed for the conclusion of the contract is French. The acquisition of a good or a service through the present site implies an acceptance without reserve by the purchaser of these conditions of sale. These conditions of sale shall prevail over any other general or special conditions not expressly approved by moroccan-shopishopa. It reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer. Characteristics of goods and services offered The products and services offered are those listed in the catalog published in moroccan-shopishopa.fr. These products and services are offered within the limits of available stocks. The photographs in the catalog are as faithful as possible but can not ensure a perfect similarity with the product offered, particularly with regard to colors. We remain at your disposal for any questions regarding our products. Rates VAT is included in our prices at the legal rate currently applicable. The prices mentioned on our site are indicated all charges included, in euros. Shipping costs are not included in the prices displayed on our website. Other additional costs that may be charged to the consumer are indicated before the conclusion of the contract. Please note that deliveries to countries outside the European Union may be subject to various charges and taxes, including customs and import VAT. These costs are borne exclusively by the buyer. Geographical area The online sale of products and services presented in the site is reserved for buyers who reside in France, Europe and abroad and for deliveries required in these geographical areas. Orders The buyer, who wants to buy a product or service must: - Log in either by entering his username and password which are strictly personal, or by mentioning all the information usually requested for registration in line - clearly indicate the information required for delivery. This concerns in particular the precise address of delivery as well as any restrictions of accessibility of the place of delivery (building, floor, digicode ...). - Indicate the method of delivery chosen then read and accept the terms and conditions of sale - Choose a payment method (card, paypal, check or bank transfer) - Confirm your order In accordance with the provisions of the Civil Code on the conclusion of contracts online, the contract will be concluded when you click on the button allowing you to confirm your order after having visualized the detail of this one and in particular its total price and having had the possibility of correcting possible errors. The whole data provided and the recorded confirmation will be worth proof of the transaction. Confirmation will be worth signing and acceptance of transactions. The seller will communicate by e-mail confirmation of the registered order. Retraction As a consumer customer, you have 10 days to exercise your legal right of withdrawal. This period is counted from the receipt of the products ordered. If the period of 10 days expires on a Saturday, Sunday or a holiday or holiday, it is extended until the next working day. You do not have to provide any reason to exercise your right of withdrawal. You will not suffer any penalty. In case of exercise of the right of withdrawal, thank you to return the product (s) to the following address: 20 rue du chemin de fer, 77400 Lagny Sur Marne The cost of return are exclusively your responsibility. The exercise of the right of withdrawal gives rise to a refund of the sums paid during the order as soon as possible and at the latest 14 days from the date on which you exercised this right. The refund will be made by check, bank transfer, Paypal or by carte.Ce will be made by the same means of payment that chosen by the customer when placing an order. We remain at your disposal for any further information. Terms of payment The price is due upon order. Payments will be made by credit card; they will be realized through the secure e-transactions system which uses the SSL protocol '' Secure Socket Layer '' so that the transmitted information is encrypted by a software and that no third party can take note of it during the transport on the network. The buyer's account will be debited only when shipping the products or services available and the amount of products or services sent or downloaded. At the request of the buyer, he will be sent a paper invoice showing VAT. Delivery The ordered products will be sent to the address you indicated during the ordering process. We are not responsible for delivery delays caused by an indication from you of an incorrect or incomplete address. For delivery by Colissimo, if the recipient is absent at the time of the passage of our transport provider, a notice will be left to the recipient in his mailbox explaining where to withdraw his package within 20 days. At the end of this period, unclaimed parcels will be returned. We do not accept any responsibility for delivery delays caused by the absence of the recipient of the parcel or its non withdrawal within the deadline provided for this purpose. For delivery with Mondial Relay, the package is available relay point for a period of 15 to 20 days, after this period, unclaimed packages will also be returned. Guarantee All the products supplied by the seller benefit from the legal guarantee provided by articles 1641 and following of the Civil Code. In case of nonconformity of a product sold, it may be returned to the seller who will take it back, exchange it or refund it. All claims, requests for exchange or refund must be made by post to the following address: 20 rue du chemin de fer, 77400 Lagny Sur Marne within seven days of delivery. Archiving - Proof The contracts concluded on our website (data relating to your order and GTC in force on the date of your order) are archived for a period of 10 years. You can access the archived contracts by sending an e-mail to [email protected] or by post addressed to 20 rue du chemin de fer, 77400 Lagny Sur Marne moroccan-shopishopa will archive the purchase orders and the invoices on a reliable and durable support constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code. For more information, please refer to our conditions for the protection of personal data. The moroccan-shopishopa computerized registers will be considered by the parties as proof of communications, orders, payments and transactions between the parties. The present conditions of sale on line are subjected to the French law. In case of dispute, jurisdiction is assigned to the competent courts of Seine et Marne, notwithstanding plurality of defendants or warranty.