Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at $63.

Refunds and Exchanges

• Money back guaranteed.
• Weared and personalized items will not be exchanged or refunded.
• Return shipping fees are at your charge and not refunded.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

Welcome to NYAFRIKA! We’re committed to providing you with the best shopping experience. Below are the details of our shipping policy to ensure clarity and transparency.

Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery times may vary depending on your location and chosen shipping method. Estimated delivery times will be provided at checkout.
Shipment Confirmation and Order Tracking
You will receive a shipment confirmation email, once your order has shipped, containing your tracking number(s).
Returns Policy
We want you to be completely satisfied with your purchase. If you are not satisfied, you may be eligible for a return or exchange under the following conditions:

Personalized Items:

Unfortunately, we cannot accept returns on personalized items. All sales of personalized items are final.
Worn Items:

Items that have been worn or used are not eligible for return. Please ensure all items are in their original condition with tags attached.
Return Window:

You may return eligible items within 1 day of delivery. To initiate a return, please contact our customer service team within this timeframe.
Return Shipping Costs:

Customers are responsible for paying the shipping costs for returning items. We do not offer free shipping on returned items.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
Thank you for shopping with NYAFRIKA!