Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at €60.

Refunds and Exchanges

• Money back guaranteed 15 days after reception.
• Weared and personalized items will not be exchanged or refunded.
• Return shipping fees are at your charge and not refunded.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

GENERAL CONDITIONS OF SALE PARISIANFIT Article 1 - Purpose of the general conditions of sale The present general conditions of sale aim to define the terms and conditions, in French, of the distance selling of the Products (hereinafter referred to as the "Product"). ") Presented on the parisianfit.com website (hereinafter referred to as the" Site ") between: - the PARISIANFIT Company, SASU, with a capital of € 100, registered in the Paris Trade and Companies Register under number 830 912 572 whose registered office is at 49 rue de Ponthieu 75008 PARIS Hereinafter individually referred to as "the Company" - and persons wishing to make a purchase of one or more of the products for sale on the site http: //www.parisianfit. en Hereinafter individually referred to as "the Customer" The Company and the Customer will be jointly referred to as the "Parties". These conditions apply, to the exclusion of all other conditions, exclusively for non-commercial individuals. It is previously specified that the care to provide all or part of the services described in these terms and conditions may be entrusted by the Company to any third party of its choice, without it being necessary to inform the Customer. These general conditions of sale are governed by French law and may be modified by the Company at any time without notice. Article 2 - Order The Customer makes his order on the website: http://www.parisianfit.fr The Customer declares to have read and irrevocably accepted these terms and conditions of sale before placing his order. Validation of the order is therefore express and irrevocable acceptance of prices and descriptions of products available for sale. The Customer is bound by his order from the moment he clicks "Validate my order" at the end of the ordering process. A confirmation of the order will be sent to the email address provided by the Customer during the ordering process. Any order will only be taken into consideration after final acceptance of the payment. The Company undertakes to honor orders received within the limits of available stocks. In the absence of availability of the Product for a period longer than 14 days from the placing of the order or in the event of definitive rupture, the Customer will be informed as soon as possible and the Company may either cancel the order and reimburse the Customer. it is paid, or replace the unavailable Product with another of similar characteristics and of equivalent or superior quality, at a price equal or lower. The Customer may request to be refunded in the event of the final unavailability of the ordered Product. The Company expressly reserves the right not to accept the order, or to cancel the purchase contract, after the confirmation of the order, notably in the following situations, without being held responsible for any damage or costs incurred: - The product is not available (payment will be refunded to Customer) - Bank details are not correct or can not be verified - Order is identified as potentially fraudulent - The Company has reason to believe that the Customer is a reseller - The quoted price contained an error - The address provided by the Customer could not be delivered - There is a dispute with the Customer relating to the payment of a previous order. Contractual information is presented in French and will be the subject of a confirmation containing this contractual information at the latest at the time of delivery of the ordered items. Article 3 - Delivery Article 3.1 - Modes of delivery Products will be sent via one of our carriers to the delivery address that the Customer has indicated when placing an order. In case of error in the wording of the addressee's details, the Company can not be held responsible for the impossibility of delivering the ordered Product (s). Article 3.2 - Delivery times The Company undertakes to deliver the Customer as soon as possible. As an indication, the average delivery times observed for available Products are 7 to 10 days worked in standard delivery. The Company reserves the right to split the delivery of the order if, for example, part of the order is delayed or unavailable. The Company can not be held responsible for delays due in particular to strike movements of postal services or other imponderables provided for by the legislation on the transport of goods and merchandise. Particular case of unclaimed parcel returns / wrong address / NPAI: the Company will send an e-mail to the Customer upon return of parcels, inviting him to give his valid and complete details for a return of the (s) products. Without a response from the Customer, the parcel will be considered property of the Company within 2 months after the return of the parcel, and a refund will be made to the Customer (minus beforehand the shipping costs of the shipment (s) ( s) of the Product (s) and any other postal items. Article 3.3 - Case of customs duties and cross-border deliveries Customs or import duties and customs duties are due as soon as the package reaches its country of destination. The Customer, considered an importer in the case of cross-border delivery, must pay any additional customs clearance fees. The Company has no control over these taxes and can not predict them, as customs policies vary greatly from country to country. In addition, cross-border deliveries may be subject to opening and inspection procedures by the customs authorities, which the Company is not able to inform the customer. The Customer is therefore invited to contact the local authorities and local customs office for further information. Article 4 - Return of a product / exchange The Customer has a period of 14 calendar days, from the receipt of the order, to return to the Company the Product (s) that do not suit him. This return will occur under the following conditions: 1 / If the Customer has made a mistake when placing an order (in the choice of size or in the choice of the Product) an exchange or refund is possible within the 14 days , but in this case, the return shipping costs remain in full at the expense of the Customer. These fees will not be reimbursed by the Company. The Customer must then return the goods to the following address including: - The copy of the original invoice - The description of the returned Product and the designation of the desired Product in exchange (with mention of the desired size), on free paper, and accompanied by a check for 15 € 00 for the costs of forwarding and file. - In case of refund: send by email ([email protected]) the object of the return and, for the refund by transfer, the RIB of the account to be credited. 2 / If the Product is not in conformity with the order placed (ie it does not correspond to the requested size, or it is not the correct Product), or if it is defective ( that is to say, it is damaged): it is advisable to contact us by email so that we exchanged on this situation ([email protected]). The Company bears the costs of return, and the costs of forwarding. The Customer must return the goods by Colissimo to the following address including: - The copy of the original invoice - The object of the return and the error made by the order department of the Company (on free paper) - The description of the Product in return and the designation of the desired Product in exchange + size (on free paper) - The copy of the invoice of the expenses of return so that the Company can refund them to the Customer, as well as the RIB of the account to be credited. Parisianfit company 49 rue de Ponthieu 75008 PARIS The processing time of exchanges and returns is on average from 15 to 20 days from the receipt of the products in return or exchange. In accordance with the general conditions of sale, only items returned in their original packaging will be accepted. Thus, returns of degraded, washed and / or worn products will be refused. Article 5 - Price The Company reserves the right to modify the prices of the Products at any time, however it being specified that the Products ordered will be invoiced on the basis of the rates in effect at the time of order registration (subject to availability said Products). The Products remain the property of the Company until full collection of the price by the Company. Prices are quoted in euros and include all taxes, excluding shipping costs, which are the responsibility of the Customer. If the VAT rate were to be changed, these changes would be passed on to the prices of the Products, without the Customer being informed, as soon as the new VAT rate entered into force. When ordering via the Internet, the total price indicated in the order confirmation includes the price of the Products, the costs of handling, packaging and storage of the Products, as well as the costs of transport and commissioning. For certain items, the Customer may be required to pay in addition to the standard shipping costs, additional shipping costs, the amount will be specified in the offer of sale. Article 6 - Method of payment The full payment must be made when ordering. At no time the sums paid can not be considered as a deposit or installments. The Customer has the choice to pay for his order: - either by credit card. The Customer will indicate the number on the front of his card, the expiry date of his credit card, the cryptogram on the back of his card (last 3 digits) and the name of the cardholder. The communication by the Customer of his credit card number constitutes authorization for the Company to debit his account for the amount of the Products ordered. No sending in cash on delivery will be accepted, whatever the reason. - by Paypal account The Company retains ownership of the Product until receipt of full payment by the Customer. No new order can be honored before full payment by the Customer of amounts due under previous orders. Article 7 - Transaction Security The Company has implemented a process for securing transactions made on the Site through the universal SSL ("Secure Socket Layer") encryption process. The banking information provided by the Client is not recorded on a public server, and is known only to the Caisse d'Epargne bank. Although the Company has put in place a system to secure transactions, the Company will not be liable for damages resulting from the use of electronic means of communication, including damages resulting from failure or delay. transmission of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications or for the transmission of viruses. The order validated by the Customer will only be considered effective when the bank payment centers have given their agreement. In case of refusal of said centers, the order will be automatically canceled and the Customer notified by email. In addition, the Company reserves the right to control orders that have been validated on the site by the Customer. These controls aim to protect the Company and its Clients from abusive practices operated by fraudsters. As part of these control procedures, the Company may be required to ask the Customer for all the documents necessary to unblock the order: proof of address in his name, proof of address in the name of the person indicated for the delivery address, date of birth of the Client, etc. In the absence of a response from the Customer within 7 working days from the request for additional information, the Company, unable to validly honor the order, may cancel it. Article 8 - Guarantees Article 8.1 - "Satisfied or refunded" In accordance with the legislation in force (Article L 121-16 of the Consumer Code), the Customer, if he is not satisfied, has a withdrawal period. 14 working days from receipt of the Product to return it and get a refund. The Product must be returned in new condition, in its original packaging and accompanied by the invoice, and a RIB (in the name of the person who made the purchase) to make the refund by transfer, to the following address: PARISIANFIT 49 Rue Ponthieu 75008 PARIS. Products returned incomplete, damaged, used or soiled can not be returned. The returned Product will be refunded to the Customer within 15 to 20 days of receipt by the Company. The refund will be made by bank transfer payable to the ordering Customer. The Customer will not be able to benefit from the guarantee "Satisfied or Reimbursed" in the following hypotheses: - the supply of personalized Products according to the specifications of the Customer (See article 9 of these general conditions of sale), - the supply of Products which by their nature can not be reshipped or are likely to deteriorate or expire quickly, - the provision of audio or video recording or computer software unsealed or discarded by the Customer. - the Products sold will not be returned or exchanged The return shipping costs will be borne by the sender who must send the Products to the following address: Parisianfit Company, 49 rue de Ponthieu 75008 PARIS Article 8.2 - Legal guarantee of compliance All the products offered for sale on the site www.parisianfit.fr benefit from the legal guarantee of conformity (L217-1 and following of the Code of the Consumption) and the guarantee against latent defects (articles 1641 and following of the Civil Code) , allowing the Customer to return the defective or non-compliant Products delivered. Reproduction of the provisions of the Consumer Code: Article L.217-4 of the Consumer Code: The seller delivers a good in accordance with the contract and responds to defects of conformity existing at the time of delivery. It also responds to any lack of conformity resulting from the packaging, the assembly instructions or the installation when it has been charged to it by the contract or has been carried out under its responsibility. Article L.217-5 of the Consumer Code the property conforms to the contract: 1 ° If it is fit for the customary use of a similar property and, if applicable: - if it corresponds to the description given by the seller and has the qualities that he has presented to the buyer as a sample or model; - it has the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, including advertising or labeling; 2 ° Or if it has the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, made known to the seller and that the latter has accepted. Article L.217-12 of the Consumer Code: The action resulting from lack of conformity is prescribed by two years from the delivery of the goods. Article 1641 of the Civil Code: The seller is bound by the guarantee for reasons of hidden defects of the thing sold which render it unsuitable for the use for which it is intended, or which diminish so much this use, that the buyer would not have not acquired, or would have given a lower price, if he had known them. Article 1648 1st of the Civil Code: The action resulting from latent defects must be brought by the purchaser within two years from the discovery of the defect. Article 9 - Conditions specific to Customized Products The right of withdrawal of 14 working days does not exist for contracts on the delivery of Products that the Company has made because of Customer specifications or which are clearly personalized for the needs of the Customer. This applies in particular to Products made on the basis of the Customer's personal measurements. The Customer is aware of the fact that it gives the concrete instruction to the Company to manufacture the Product (s) when placing an order. Article 10 - Liability The Products offered on the site www.parisianfit.fr comply with the French legislation in force and standards applicable in France. It is the Client's responsibility to check with the local authorities the possibilities of importing or using the products or services he intends to order. All products shown are subject to licensing where applicable, and are not subject to any rights piracy. The photographs, texts, and graphics reproduced and illustrating the products presented are not contractual. Accordingly, the Company can not be held liable for any error or omission in any of these photographs, texts or graphics information or features of the Products or in the event of a change in the characteristics of the Products by the suppliers. Of course for any question about the Products the Customer may contact the Company: [email protected] The Company can not be held responsible for the breach of the contract concluded in case of out of stock or unavailability of the Product (s) on the Site, in case of force majeure, disruption or total or partial strike including postal services and means of transport and / or communications, flood, fire. The Company will not incur any liability for any consequential damages as a result of the present, business interruption, loss of profit, loss of opportunity, damages or costs. Hypertext links, present on the Site, may refer to other sites than the Site, the Company can not be held responsible for the use or content of the sites it links. The Company disclaims all liability in the event that the content of these sites, whose link is present on the Site, contravenes the legal and regulatory provisions in force. Article 11 - Nominative information Since personal information is necessary for processing, delivery of orders and preparing invoices, the collection of this information by the Company in the context of distance selling is mandatory. In accordance with the Data Protection Act of 6 January 1978, amended by the European regulation no. 2016/679, known as the General Data Protection Regulation (GDPR) and the French law of 6 August 2004 in particular, the Customer has the right to a right of access, rectification and opposition to his personal data. To do this simply write online to [email protected] or mail to the Parisianfit Company, 49 rue de Ponthieu 75008 PARIS, indicating the name, first name, e-mail address and (if possible) the customer reference. Depending on the choices made by the Customer at the time of creation or consultation of his account, the Customer may receive offers from the Company, its service providers or partners. The Customer may, at any time, make a request to modify his choices made at the time of creation or consultation of his account, by mail to the following address: [email protected]. It is reminded that the secrecy of correspondence is not guaranteed on the Internet and that it is up to each Internet user to take all the appropriate measures to protect his own data and / or software from the contamination of the Internet. possible viruses circulating on the Internet. For more details: refer to the Privacy Policy, available on parisianfit.fr. Article 12 - Intellectual Property All texts, comments, works, illustrations and images reproduced in the Site are reserved under copyright as well as intellectual property rights and for the whole world. In accordance with the provisions of Article L.122-4 of the Intellectual Property Code, the reproduction or representation, in whole or in part, of pages, data and any other element of the site, by any process or support whatsoever , is prohibited and constitutes, without authorization of the publisher, a crime of counterfeiting (in particular envisaged in articles L.335-1 and following of the code of the intellectual property). Article 13 - Integrity of the contract The present general conditions of sale concluded between the Company and the Customer express the full rights and obligations of the Parties. No document, no indication, no correspondence may give rise to obligations under these general conditions of sale, if it is not subject to an endorsement signed by both parties. If a particular provision of these terms and conditions is held invalid or declared as such by a decision having the force of res judicata or if one of the clauses of these general conditions of sale on the Internet became null and void by a change of legislation, regulation, the other stipulations will retain all their force and their range. This can not in any way affect the validity and compliance with these terms and conditions of sale on the Internet. Article 14 - Litigation, Applicable Law and Jurisdiction These general conditions of sale are subject to French law. In the event of a dispute, the exclusive jurisdiction is assigned to the competent French courts, notwithstanding the plurality of defendants and / or the guarantee even for the emergency procedures or the provisional proceedings in summary or by motion.