Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at €60.

Refunds and Exchanges

• Money back guaranteed 7 days after reception.
• Weared and personalized items will not be exchanged or refunded.
• Return shipping fees are at your charge and not refunded.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

Les petits titous is the property under the responsibility of the management of a sole proprietorship (hereinafter referred to as the small titous), a self-employed company registered in the Trade and Companies Register of Perpignan under the number SIREN 520 265 307. Article 1. BUYERS Any person who orders a product offered for sale on the Site accepts these general conditions of sale and acknowledges having read prior to its order. The buyer, prior to his order, declares to have the full legal capacity, enabling him to commit under these terms and conditions of sale. Article 2. THE PRODUCTS The products sold are described in the catalog of the site which presents their characteristics by photos, a description sheet and their measurements. In case of error or doubt of a characteristic of an article, You should contact me. Items 3. ORDERS Orders are exclusively received on the Internet. Any order placed by the buyer on the site implies the acceptance without restriction or reservation to all the general conditions of sale. Article 4. PRICES The sale prices displayed on the site are in euros and TTC. The orders are payable immediately; Therefore the discount is not foreseen.The price of the products displayed in the description does not include the shipping costs, charged in addition to the price of the products purchased according to the amount of the order. Shipping costs Will be indicated before the registration of the order to the buyer. The sale prices of the products may be modified by Les Petits Titous at any time and the price guaranteed to the buyer is that present on the Site at the time of registration Of its order (unless there is a blatant typographical error). Article 5. SHIPPING COSTS AND / OR POSSIBLE CUSTOMS EXPENSES The amount of the shipping costs is indicated in the basket and is subject to the buyer's approval before validation of each order by Les Petits Titous. Postage and packing costs as well as postage and freight costs. No consolidation will be applied for two separate orders; The shipping costs will be invoiced for each one of them. No order can be sent until it is complete. CUSTOMS CHARGES: Possible customs and import taxes are the responsibility of the purchasers. I am not responsible for the delays caused by customs. Article 6. SECURITY OF PAYMENTS. Payments are made by credit card, Visa and Mastercard, Paypal, Check or Bank transfer. Payment security is provided by the PAYPAL system. Article 7. METHOD OF SETTLEMENT By approving the General Conditions of Sale, the buyer certifies that he has the necessary authorizations to use the method of payment he has chosen, when the purchase order is registered. Payment of the products is made by credit card, paypal, check or bank transfer. The price to be paid is that indicated on the site at the time of purchase, plus postage. It is confirmed at the time of purchase. The buyer indicates his / her contact details valid the basket and the total price. Any attempted fraudulent use of any means of payment will be prosecuted. Item 8. DELIVERY Orders are shipped within 10 working days (excluding holidays and weekends) after receipt of payment or may be subject to a longer delivery if the item is part of an order In this case an email will be sent to you to indicate an approximate delivery time. When an order is dispatched, an email is sent to the buyer indicating the number "colissimo" of the expedition. An order will be shipped only if it is complete. The delivery is done by the Post, in "Colissimo Suivi" or letter followed For information, the delivery times Colissimo communicated by post: For France, Andorra and Monaco 2 to 3 working days deadlines taken into account after receiving the Mail indicating the colissimo number of the shipment. The products will be delivered to the address indicated in your order. If the buyer is absent at the time of delivery a notice of passage is deposited in his mailbox and the parcel will wait for him at his post office. Neither Les Petits Titous nor the carrier can be held responsible for the impossibility of delivery due to an inaccuracy in the shipping address. In the event of force majeure, partially or totally preventing delivery, this period shall be extended by the proven duration of the force majeure. It is recalled that the acts of strikes, the blocking of road, railway or air networks, whatever the cause and any fact or event obviously escaping the will of the Petits Titous are considered as cases of force majeure. The products shall be packed in such a way that there can be no dispute regarding their return under the conditions laid down in Article 9. [/ Color] Once the shipping packaging has been The right provided for in the aforementioned article may no longer be exercised. It is therefore advisable for the buyer not to open the packages containing the products sold if he has decided to return them. Delays in delivery: If a delay in delivery occurs, the Buyer must contact Les Petits Titous by e-mail and contact his nearest distribution office, La Poste or the chosen carrier. Although Petits Titous's responsibility, it will do its utmost to assist the buyer in his efforts and to enable him to find a solution in accordance with his interests. Article 9. RETRACTATION The buyer has 14 working days from the delivery of his order (EXCEPT FOR PERSONALIZED ARTICLES), to exercise a right of return, at his own expense, with a view to an exchange Or the reimbursement of the product or products that are not suitable for him or her, in accordance with Article L 121-16 of the Consumer Code If the expiry of the period expires on a Saturday, Sunday or public holiday, [Color = # 000000] ATTENTION PERSONALIZED OBJECTS ARE NOT ACCEPTED FOR RETURNS for their personalization. [/ Color] These provisions apply as soon as the products are returned intact, Their original packaging and accompanied by the invoice for the product purchased The initial delivery costs are not refunded upon return The Little Titus does not accept parcels returned in "port due". Will invariably return THE SHIPPING FEES OF THE RETURN PACKAGE ARE BORNE BY THE BUYER. Any risk linked to the return of a product being the responsibility of the buyer, it is strongly recommended to redirect it in "colissimo followed" or "letter followed". If this were not the case, Les Petits Titous could not be held liable for the loss, theft or any other damage sustained by the carrier or the Post Office and, consequently, could not be refunded. This right of withdrawal can also be exercised at the time of purchase and even before delivery, which can save you shipping costs if the packaging or transport has not yet been executed. The retractation must be confirmed by enamel Via the heading "contact" and "return the parcel". We refund the goods returned, due to retraction carried out under the above conditions, within a period of thirty days following the date on which the right of withdrawal has been exercised.You will be informed by e-mail - of the receipt of your will to retract , -the return of your parcel, -the date of repayment. Only products returned to Les Petits Titous in a perfect state of resale, and accompanied by the invoice will be taken into account. [Color = # 000000] article 10 - ACCEPTANCE OF THE BUYER [/ color] These general terms and conditions of sale and the tariffs are expressly approved and accepted by the purchaser, who declares and acknowledges full knowledge thereof and waives , To take advantage of any contradictory document and, in particular, its own general conditions of purchase, the act of purchase entailing acceptance of these general conditions of sale.Validation of orders and electronic signature (Act of 13 March 2000 on the electronic signature) Any order form signed by the consumer by "double clicking" constitutes an irrevocable acceptance which can only be called into question within the limits provided for in these general conditions of sale. The "double click" associated with the authentication and non-repudiation procedure and the protection of the integrity of the messages constitutes an electronic signature. This electronic signature has value between the parties in the same way as a handwritten signature. The Petits Titous reserves the possibility of not responding to an order for any reason whatsoever and will inform the buyer.