Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at €60.

Refunds and Exchanges

• Money back guaranteed 15 days after reception.
• Personalized items will not be exchanged or refunded.
• Return shipping fees are at your charge and not refunded.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

Our goal is great customer satisfaction. Please email us at [email protected] to let us know if a return or refund is required and we will notify you of the address to send your item back to. The below guidelines will always apply:

If your SHUSI item was received damaged or faulty then please send it back to us (within 14 days) with proof of purchase and we will send you a new item at no extra cost.

If you are unhappy with the size of your SHUSI item, please send it back to us (within 14 days) with proof of purchase and we will send you a different size depending on stock availability. If the exact item is not available in your desired size then we will offer you a choice in a different style. We recommend you see our sizing guide before you purchase as customers must pay for postage of the new item if there is a sizing issue.

If you are unhappy with your purchase and the item is not damaged or faulty then please send the item back to us within 14 days with proof of purchase, in all original packaging and we will offer you a full refund minus applicable postage costs.

*All items must be returned in the same condition they were sent out.