Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at €60.

Refunds and Exchanges

• Money back guaranteed 15 days after reception.
• Return shipping fees are at your charge and not refunded.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

Preamble The online sales site https://www.skullcap-shop.com is managed by Jean-Baptiste Brunel located at L'Abreuvoir 62138 Douvrin, registered in the Register of Commerce and Companies of Lille under the number 853 694 388 00010 It is previously stated that these conditions govern the sales of its products by the merchant to any natural or legal person making a purchase via the website https://www.skullcap-shop.com, hereinafter referred to as " the customer". These General Conditions of Sale, as well as the purchase order and the order confirmation constitute the sales contract between the merchant and the CLIENT relating to the sale of the ordered products. Any order made on the website https://www.skullcap-shop.com requires the CUSTOMER to accept in advance and without reservation the General Conditions of Sale in their entirety. In case of disagreement with the terms and conditions of the General Conditions of Sale, the CLIENT must not use the Website. The merchant reserves the right to adapt or modify its General Conditions of Sale at any time and without notice, the adaptations or modifications then being applicable to all orders after modifications or modifications. In case of modification, the General Conditions of Sale applicable to the CLIENT's order are those that were online, and that the CUSTOMER has accepted on the day of placing the order. Article 1 - Definitions The terms and expressions identified by a capital letter in the General Terms and Conditions of Sale have the following meanings (whether used in the singular or the plural). General Conditions of Sale: refers to this document, ie the terms and conditions applying in the relations between the merchant and the CLIENT. Order: means the CUSTOMER's purchase order for one or more Product (s) or Service (s) passed by use of the Website https://www.skullcap-shop.com or via the Customer Service Website: means the website accessible at the address https://www.skullcap-shop.com Product: refers to a product or Service offered for sale on the Website https://www.skullcap-shop.com CLIENT: refers to a Person or entity, consumer, who uses the Website https://www.skullcap-shop.com and acquires one or more Product (s), for his personal needs, having previously adhered to the Terms and Conditions. Article 2. Purpose The present General Conditions of Sale aim at defining the contractual relations between the merchant and the CLIENT and the conditions applicable to any purchase made through the website https://www.skullcap-shop.com By accepting these General Conditions of Sale, you declare that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any dependent minor to purchase on this online sales site. The use of our products for any illegal or unauthorized purpose is prohibited. The auctioneer retains the possibility of modifying at any time these Terms and Conditions of Sale, in order to respect any new regulations or in order to improve the use of his site. Therefore, the conditions applicable will be those in effect at the date of the order by the CLIENT. Article 3. Prices The prices appearing on the product sheets of the Internet catalog are prices in Euros (€) including all taxes (TTC) taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be reflected in the price of the products. The merchant reserves the right to change its prices at any time, provided however that the price listed in the catalog on the day of the order will be the only applicable to the CUSTOMER. The products remain the property of https://www.skullcap-shop.com until the complete collection of the price by https://www.skullcap-shop.com. Promotional products will be indicated by a "PROMOTION" sticker or by a crossed out price, our promotions are valid while stocks last at the time of the order and during the posting period. For CUSTOMERS outside Metropolitan France, https://www.skullcap-shop.com is obliged, in accordance with the law in force, to charge VAT on orders sent to most European Union countries. For CLIENTS outside the European Union and DOM-TOM, orders are not subject to VAT, but may be subject to local taxes and customs taxes in force in the country of receipt. These rights and sums are not within the competence of https://www.skullcap-shop.com. They are the responsibility of the CLIENT. Warning: Any inaccurate information provided by the CLIENT for the purpose of evading VAT may result in civil fines and criminal prosecution. The prices of the Products indicated on the website https://www.skullcap-shop.com do not include the processing and shipping fees which are invoiced in addition to the price of the Products purchased and according to the total amount of the order. Article 4. Order The contractual information is presented in French and will be the subject of a confirmation containing this contractual information at the latest at the time of delivery. The merchant reserves the right to cancel or refuse any order from a customer with whom there is a dispute over the payment of a previous order. To order Products on the Website https://www.skullcap-shop.com, the CLIENT must create an account by providing the required information to the registration form. For this purpose, the CUSTOMER declares to provide complete personal information, not erroneous of a nature to allow to carry out its precise identification in any situation. Any fanciful, slanderous personal information may result in the CLIENT's account being closed and the Order canceled. The account creation section is accessible directly from the main menu bar. At each visit, the CUSTOMER, if he wishes to order or consult his account (order status, personal information ...), must identify himself using this information. Article 5. Payment The price of the Products and the costs of logistical preparation and delivery are payable in full by the CLIENT at the time of placing the Order. The website https://www.skullcap-shop.com may offer the Customer to pay for his order by various means of payment: either by credit card: After choosing the method of payment by credit card, the Customer is redirected to the secure interface of the payment system in order to securely inform his personal bank card references. If payment is accepted, the order is registered and the contract definitively formed. Payment by credit card is irrevocable. or by bank transfer: After having chosen the method of payment by bank transfer, and upon validation of the order, the Customer receives a confirmation of the registration of his order. In order to finalize the payment and trigger the processing of the order, the Customer must make the transfer corresponding to the amount of the order to the merchant's bank account, the details of which are communicated to the Customer at the end of the order. Upon receipt of the transfer, the order will be processed and the Customer will be informed by e-mail. Article 6. Right of withdrawal In accordance with Article L121-21 of the Consumer Code, the Customer has a period of fourteen working days from the date of receipt of their order to exercise the right of withdrawal and so do return of the product to the seller for exchange or refund without penalty. The products must be returned in their original packaging, without having been used, accompanied by the original signed delivery note. The return costs are the responsibility of the Customer. Article 7. Delivery The delivery of the Products will occur, after registration of the payment of the Order, to the delivery address indicated by the CLIENT during the placing of the Order. An email will be sent to the CUSTOMER to inform the shipment of the Products. The CLIENT has the ability to choose between different means of delivery. Shipping costs are calculated according to the method of delivery selected (home, relay point, post office ...), the weight of the package and destination. Delivery times are only indicative, if they exceed thirty days from the order, the sales contract may be terminated and the customer refunded. Article 8. Warranty All products offered by the merchant on the site https://www.skullcap-shop.com benefit from the legal guarantee provided by articles 1641 and following of the Civil Code. In case of nonconformity of a product sold, it can be returned to the merchant who will take it back, exchange it or refund it. All claims, requests for exchange or refund must be made by post to the following address: Jean-Baptiste Brunel, 9 rue de l'eauville 62138 Douvrin, within fourteen days after delivery. Article 9. Liability The merchant has, for all stages of access to the site, the order process, delivery, customer service or subsequent services, an obligation of means. The merchant's responsibility can not be held liable for any inconvenience or damage arising from the use of the internet network, including loss of data, intrusion, viruses, service breakdown, and other involuntary problems, or any event qualified as force majeure. in accordance with the case law. The computerized records stored in the merchant's information systems under reasonable security conditions, will be considered as proof of communication, orders and payments made between the merchant and the Customer. Article 10 - Security The site https://www.skullcap-shop.com is the subject of a security system: it has been adopted the SSL encryption process but it has also been strengthened all the scrambling processes and encryption to most effectively protect all sensitive data related to the means of payment. Article 11 - Intellectual Property All texts, comments, works, illustrations and images reproduced on the site https://www.skullcap-shop.com are reserved under the copyright as well as intellectual property rights and for the entire world. As such and in accordance with the provisions of the Code of Intellectual Property, only the use is authorized for private use, subject to different provisions or even more restrictive code of intellectual property. Any total or partial reproduction of the site https://www.skullcap-shop.com is strictly prohibited whether in the form of photo, logo, visual or text. Article 12. Personal data All the data that you entrust on the site https://www.skullcap-shop.com are it in order to be able to treat your orders. Under Law No. 78-17 of 6 January 1978 relating to data, files and freedoms, you have the right to rectify, consult or modify and delete data that you we communicated. This right can also be exercised online. Article 13. Force majeure The performance by the merchant of all or part of his obligations, including delivery, will be suspended in case of occurrence of a fortuitous event or force majeure that would hinder or delay the execution. Are considered as such, in particular, without this list being restrictive, war, riots, insurrection, social unrest, strikes of all kinds. The merchant will inform CUSTOMERS of the occurrence of a fortuitous event or force majeure within seven days of its occurrence. If this suspension continues beyond a period of fifteen days, the CLIENT will have the opportunity to cancel the current order, and it will then proceed to refund the price of the Products ordered and delivery charges paid. Article 14. Applicable Laws and Competent Jurisdictions The General Conditions of Sale are subject to French law. Only the French version of these Terms and Conditions of Sale shall prevail. In case of difficulty occurring during the Order, the delivery of the Products and more generally of the execution of the sale, the CUSTOMER will have the possibility, before any action in court, to seek an amicable solution, in particular with the help from a consumer association or any other council of its choice. Article 15. Customer service For any information or question about an order, the customer service is at your disposal: By mail: [email protected]