Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at €60.

Refunds and Exchanges

• Money back guaranteed 15 days after reception.
• Weared and personalized items will not be exchanged or refunded.
• Return shipping fees are at your charge and not refunded.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

Terms and Conditions for Soraya Mèliane
1. Introduction:
These Terms and Conditions ("Terms") govern your relationship with Soraya Mèliane ("we", "our", or "us") and your use of our website, products, and services. By accessing our website or purchasing our products, you agree to be bound by these Terms.
2. Registration and Accounts:
To purchase products from our website, you may be required to register and provide certain personal details. Ensure that the details provided are correct and complete. Account passwords must be kept confidential.
3. Product Descriptions and Availability:
While we aim for accuracy, there might be instances where product descriptions, prices, or availability are not updated. We reserve the right to correct any errors and to change information at any time without prior notice.
4. Orders:
All orders are subject to acceptance and availability. We reserve the right to decline any order for any reason.
5. Pricing and Payment:
Prices are as listed on the website and are subject to change without notice. Payments are processed securely, and your payment information will not be stored on our servers.
6. Returns and Refunds:
Please refer to our Return Policy for details on returning products and receiving refunds.
7. Intellectual Property:
All content on our website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by international copyright laws.
8. Limitation of Liability:
To the fullest extent permissible by law, Soraya Mèliane will not be liable for any indirect, consequential, punitive, incidental, or special damages arising from the use of our products or website.
9. User Conduct:
You must not misuse our website or services by introducing viruses or other malicious content. Any breach of this provision will be considered a criminal offense.
10. Termination:
We reserve the right to terminate accounts and/or cancel orders at our discretion.
11. Third-Party Links:
Our website may include links to third-party websites. We are not responsible for the content or accuracy of these websites.
12. Changes to Terms and Conditions:
We may amend these Terms at any time by updating this page. You are expected to check this page regularly and take notice of any changes.
13. Governing Law:
These Terms are governed by United States and you agree to submit to the exclusive jurisdiction of New York.
14. Contact:
For any queries regarding these Terms, please contact us at [email protected]