Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at $63.

Refunds and Exchanges

• No exchanges or refunds.
• Return shipping fees are at your charge and not refunded.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

Terms of Sale of Souffles Thank you for your interest in our products! You will find below the General Conditions of Sale applicable to your purchase, which aim to explain your rights. If you have any questions, do not hesitate to contact us, we will be happy to explain their operation. We hope your shopping will run smoothly! General These General Terms and Conditions of Sale (the "General Terms and Conditions of Sale") apply when you ("Customer" or "you") place an order with Souffles ("Company", "us" or "we") on souffles .afrikrea.com, (the "Website"). By accepting these General Conditions of Sale, you confirm that you are over 18 years of age or have obtained the authorization of your legal representative. You also agree to abide by these Terms and Conditions. We sell products in different countries, so these General Conditions of Sale are intended to apply worldwide. However, it is possible that additional laws apply depending on the country where you live. We comply with these applicable laws, and no provision of these Terms and Conditions of Sale shall be construed as limiting your rights, if the laws in question provide you with greater rights than those set forth in the terms presented herein. By accepting these Terms and Conditions, you understand and agree that any order, purchase or transaction is exclusively between the Company and the Customer, and that Afrikréa as a platform provider - is not responsible for the content, interactions or transactions taking place on souffles.afrikrea.be. Orders, etc. When you receive an order confirmation from us, this means that your order has been accepted and a purchase contract has been completed. We recommend that you keep the order confirmation for any future contact with us. We may reject an order for various reasons, for example if you provide incorrect personal data or if you have a debt non-payment liability. Until we receive this confirmation from you, you have the option to cancel your order. In this event, we will refund any payment made by you or your credit or debit card company. We can cancel an order in case of out of stock concerning the products ordered. We then refund any amount paid and inform you of the existence of equivalent products if they are available. The ordered products remain our property until we have received full payment corresponding to their sale. Prices, fees, etc. The prices listed on the website apply to orders placed on the website. All prices are in the currency indicated on the website and include VAT when specified (however, depending on your country of residence, VAT may not apply to your purchase). Unless otherwise stated on the Website, the prices do not include the payment or shipping charges, which are shown separately. Also note that local charges (such as currency conversion fees, credit or debit card fees, sales taxes, customs duties, etc.) may apply, depending on your local regulations. country of residence. These costs are at your expense and will not be reimbursed by us. Special offers We may occasionally offer, for specific products, more favorable conditions than those indicated by the General Conditions of Sale, for example, with regard to the right of withdrawal or free returns. These more favorable conditions are valid only for a limited time, until the products concerned are out of stock, and can be canceled at any time. Shipping and Delivery Products in stock are usually provided within the time period indicated on the website. The estimated delivery time of an order is indicated in the order confirmation. In case of delay in delivery, we will inform you and continue to follow up your order. You can cancel the order if delivery is delayed more than 30 days and you are not responsible for the delay. Depending on the delivery method you choose, you may be asked to go to a specific delivery location to pick up the order. You must arrive there within the time indicated in the delivery notice. If you do not collect the delivery on time, additional charges may apply and the order may be returned to us at your expense. We reserve the right to cancel the order if the delivery is not recovered on time. Right of withdrawal - Returns Policy • You have 14 days to return an order after receiving it. • If you change your mind, or if the product you received does not meet your expectations, please contact us before returning the item. • Except in the case of arrangements made with our agreement, the return costs are at your expense. • Your right of withdrawal does not apply to contracts that concern goods that have been manufactured to your specifications or that are clearly personalized. • For any questions, please contact us. Return Merchandise Instructions • If you would like to return an item, send us an e-mail or message via Afrikréa stating your name, address, e-mail address, order number and specifying which items are affected. • Ship items within 14 days of the date of notification. • You are responsible for any damage to the item upon return. Therefore, we strongly recommend that you return the products properly packaged, in good condition and in the original box and packaging. • If possible, please provide us with a tracking number for the return package. • If an item is shipped from abroad, make sure it is marked "RETURNED GOODS" to avoid any customs charges. We can not be held responsible for any customs charges applied to the package. • Unless otherwise agreed, the refund will be made using the same method of payment as the one used for the initial purchase. • If the product or packaging is worn or damaged, we reserve the right to deduct any loss of value in refunding the product. ________________________________________ That's all ! We hope your shopping will run smoothly! These General Conditions of Sale have been established by Souffles on 2017-10-23 19:53:36 For any request: [email protected]