Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at €60.

Refunds and Exchanges

• Money back guaranteed 7 days after reception.
• Weared items will not be exchanged or refunded.
• Return shipping fees are at your charge and not refunded.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

SHIPPING
After your order is dispatched, will send you the tracking number and courier company , and will be able to track your shipment.

We use the address provided, please make sure is your current address.

We are not responsible for any lost, damaged, delayed, and/or unclaimed packages or customs delays.
Please note that any taxes or customs fees are the responsibility of the buyer. Unfortunately we have no control over these charges, as customs policies vary by country.

*Please note: We use different shipping couriers, we go with the most cost effective. Shipment time varies from place to place and courier.
(if you would preferred a certain courier company, please let us know and will provided you with the shipping cost for it)

REFUNDS
We fully guarantee and stand by our handmade products for their quality and durability.

If for any reason you are not completely satisfied with your purchase, we'll gladly refund it (minus shipping cost), as long as you contact us within 7 days of receiving the order. The item must be in its original, unworn condition in order to be refunded. Please note that the buyer is responsible for the return shipping cost.

CANCELLATIONS
We accept cancellations only within 24 hours of placing the order.
If there are any problems with your order, please contact me first, via messaging, and I will do my best to resolve the issue.

Our goal is your satisfaction!