Weared and personalized items will not be exchanged or refunded.
Return shipping fees are at your charge and not refunded.
Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.
Sale Policy
Terms and Conditions Items are shipped within 15 days of the date of payment. Cancellations are possible within 24 hours of payment. However, do not hesitate to contact me in case of problem with your order. Any customs and import taxes are the responsibility of the buyers. I am not responsible for delays caused by customs. Returns and exchanges For returns and exchanges, contact me within 3 days after delivery, specifying the reason for the return or exchange and return items within 7 days after delivery. However: - Custom items are not returned or exchanged. - Promotional items are not returned or exchanged. Information about returns and exchanges The refund of the returned item is made within 14 days after the receipt of the return of said article. It must be unworn or stained, in perfect condition for resale. Otherwise, and according to the wear and tear, we reserve the right to refuse the refund or apply a discount. Return shipping costs are the responsibility of the buyer. If the returned item is not in the original condition, any loss of value is the responsibility of the buyer. Waxus is not responsible for any theft, damage or loss caused by shipping the products
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