Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at €60.

Refunds and Exchanges

• Money back guaranteed 10 days after reception.
• Weared and personalized items will not be exchanged or refunded.
• Return shipping fees are at your charge and not refunded.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

PRICE OF ARTICLES YANELEO reserves the right to modify its prices at any time but the products will be invoiced on the basis of the tariffs in force at the time of the registration of your order. AVAILABILITY OF ITEMS YANELEO creations are handcrafted. Some items are made in limited quantities, others are created to order within the limits of available stocks of raw materials. In the event that a product is out of order after placing your order, you will be kept informed of the situation by email or phone and this as soon as possible. YANELEO can not be held responsible in case of out of stock or unavailability of products. PRODUCTS AND ORDERS **** PREPARATION **** YANELEO strives to provide a product as close as possible to the photographs displayed on the shop, however, differences may occur due to the artisanal nature of the production, variations in the raw materials (wax fabric in particular depending on the cut) and the color rendering according to the digital tool used. An order preparation time of between 5 and 10 days is necessary, however, you can contact us if you need to receive your package faster. This order preparation time differs from the delivery time which is 3 days or more depending on your location, delivery method ... **** DELIVERY **** YANELEO reserves the right to modify its conditions of sale and delivery rates at any time only the conditions in force at the time of the registration of your order will be attributable to you. Orders are sent by La Poste in: - Letter followed for products whose width is less than 3 cm. -Colissimo followed for the other products. Delivery costs are calculated automatically as soon as you finalize your cart. Shipping costs vary depending on the size of the package, its destination and the service chosen. Delivery is free in France and DOM Once your package shipped, we send you the tracking number of the package. From the beginning and until its arrival, you have the possibility to follow your parcel by indicating its number of sending on the site of La Poste. Customs and other charges in the country of arrival are the responsibility of the recipient. If you have any questions about our products or our shipments, do not hesitate to contact us at [email protected] RETURNS AND EXCHANGES YANELEO agrees to exchange or refund the products of which you are not satisfied. You have a period of 10 days from the date of receipt of your package to return the products. Please contact us by email before returning an article. Products must be returned in their original condition and packaging. Items worn, damaged or incomplete will not be returned or refunded. The costs of postal returns are your responsibility. Customs fees may be retained in case of return from a country outside the European Union. You will be refunded directly to your Afrikrea virtual wallet.