Livraison

Modes de paiement

• CB, Visa, Mastercard, Electron, Maestro, PayPal, Portefeuille virtuel ANKA.
• Paiement en 3 fois à partir de 70 $.

Remboursements et échanges

• Satisfait ou remboursé 15 jours après réception.
• Frais de port à votre charge, en cas de remboursement ou échange.
• Les remboursements s'effectuent toujours sur votre portefeuille virtuel ANKA. Vous pouvez utiliser ce crédit pour acheter un autre article sur le site ou vous le virer sur votre compte bancaire.

Conditions de vente

Terms and Conditions of Sale Effective Date: 5/5/2025 Welcome to our online shop on Anka.africa. By placing an order with us, you agree to the following Terms and Conditions. Please read them carefully before making a purchase. 1. General Information This online shop is operated by Argana Heritage. Our products are handcrafted and/or carefully sourced to meet high-quality standards. We are based in Agadir, and we ship both locally and internationally via the Anka.africa platform. 2. Products We offer a range of natural and traditional products, including but not limited to: Organic beauty products Natural supplements Local artisanal goods (eg, Amlou, Argan oil, etc.) We strive to ensure product descriptions and images are accurate. However, variations may occur due to artisanal production or screen differences. 3. Prices & Payment All prices are displayed in $ and include VAT (if applicable). Payment can be made securely through the Anka platform using supported methods. We reserve the right to change prices at any time, but this will not affect orders already confirmed. 4. Shipping & Delivery Processing Time: Orders are processed within [1–3] business days. Shipping Time: Depends on destination (usually [2–15] business days). Shipping Fee: Displayed at checkout based on your location. We are not responsible for delays caused by customs or postal services. 5. Returns & Refunds Due to the nature of our products (especially food or personal care items), we do not accept returns unless the item is defective or incorrect. If you received a damaged or wrong item, please contact us within 48 hours of delivery with photos, and we will gladly assist you. 6. Privacy Policy We respect your privacy. Customer data collected via Anka.africa is used strictly to process orders and provide customer service. We do not sell or share your personal information with third parties. 7. Intellectual Property All content, product images, brand names, and texts are the property of Argana-heritage. Unauthorized use or reproduction is strictly prohibited. 8. Liability Disclaimer Our products are natural and made with care. However, we recommend that customers check ingredients/allergens before use. We are not liable for allergic reactions or misuse of the products. Please consult a healthcare professional when using supplements. 9. Governing Law These Terms are governed by the laws of MOROCCO. In case of disputes, we aim to resolve issues amicably before any legal action is considered.