Livraison

Modes de paiement

• CB, Visa, Mastercard, Electron, Maestro, PayPal, Portefeuille virtuel ANKA.
• Paiement en 3 fois à partir de 60 €.

Remboursements et échanges

• Ni repris, ni échangé.
• Frais de port à votre charge, en cas de remboursement ou échange.
• Les remboursements s'effectuent toujours sur votre portefeuille virtuel ANKA. Vous pouvez utiliser ce crédit pour acheter un autre article sur le site ou vous le virer sur votre compte bancaire.

Conditions de vente

1.We provide our customers with pictures of our products and upon satisfaction once purchased and shipped products cannot be returned.
2. Our business terms is strictly cash before delivery for all products and we encourage our customers to fully make a decision before sending payment.
3. Cancelation of an order after payment has been received is possible only 8 hours from time of receiving the payment into our bank account. And upon cancelation 10% of value of received funds will be forfeited to cover expenses.
4. Our delivery period from date of payment is 14 days for us to provide shipment documentation as evidence of delivery of a paid order. However we cannot guarantee the date of collection as that entirely depends on the location of the customer and circumstances beyond our control.
5. Our product quality is informed by the Handmade products framework as guided by the international laws. While our manufacturing processes shall make sure that the quality is as high as possible but we cannot accept comparison of our products against big manufacturing companies.
6. The laws governing these terms and conditions is that of Kenya government.