Livraison

Modes de paiement

• CB, Visa, Mastercard, Electron, Maestro, PayPal, Portefeuille virtuel ANKA.
• Paiement en 3 fois à partir de 60 €.

Remboursements et échanges

• Satisfait ou remboursé 7 jours après réception.
• Le remboursement ou l'échange d'articles personnalisés n'est pas pris en charge.
• Frais de port à votre charge, en cas de remboursement ou échange.
• Les remboursements s'effectuent toujours sur votre portefeuille virtuel ANKA. Vous pouvez utiliser ce crédit pour acheter un autre article sur le site ou vous le virer sur votre compte bancaire.

Conditions de vente

• Returns accepted within 7 days of receiving items.

• Is wholesale available?
Certainly, you're eligible for a reduction in price when purchasing 3 or more items from our shop within 24hrs.

• Can I track my item?
Certainly, I utilize DHL, and once I hand over the shipment to them, you'll promptly receive the shipment code in your provided email.

• What if my size isn't listed in the options?
Don't worry, Attach your measurements to your order, we accommodate Custom sizing

• What if the items doesn't fit as expected?
We're here to help! If your item doesn't fit properly, kindly give the dress to a local seamstress for adjustment instead of sending it back to us, and if it can't be rectified please reach out to us, we'll guide you on how to send it back to us.

• What if the item I received is not as described in the listing?
We apologize if you received an item that doesn't match the listing description. Please contact us as soon as possible with details and photo of the discrepancy. We'll work to resolve the issue promptly.

• Will I pay custom duty on the items I purchased?
Yes, according to your country fees.

• Is the price the same with all sizes?
The price of any item on our shop only apply to Size 2 to 16, any size larger than size 16 will attract additional fee.

• Return shipping fees are at your charge.

• We also make custom outfits.

• All our outfits are made to order