Le remboursement ou l'échange d'articles portés ou personnalisés n'est pas pris en charge.
Frais de port à votre charge, en cas de remboursement ou échange.
Les remboursements s'effectuent toujours sur votre portefeuille virtuel ANKA. Vous pouvez utiliser ce crédit pour acheter un autre article sur le site ou vous le virer sur votre compte bancaire.
Conditions de vente
Wig Return Policy – Unique & Mkay
We value your satisfaction and strive to ensure every customer is happy with their purchase. Please review our return policy below:
Eligibility for Returns:
Only unused, unworn, and unaltered wigs are eligible for return.
Wigs must be returned in their original packaging with all tags and accessories intact.
Custom-made or made-to-order wigs are non-refundable and non-returnable.
Clearance items and sale items are final sale and cannot be returned or exchanged.
Return Window:
Returns must be requested within 7 days of receiving your order.
Item must be shipped back within 5 days of approval.
How to Request a Return:
Contact us via message on this platform with your order number and reason for return.
Wait for return approval before sending back the item.
Once received and inspected, a refund (minus shipping costs) will be processed or store credit issued.
Shipping Costs:
Return shipping is the responsibility of the buyer unless the item was received damaged or incorrect.
We recommend using a trackable shipping method.
Important Notes:
Items returned without prior approval will not be accepted.
Wigs that show signs of wear, have been styled, cut, or altered in any way will be rejected.
We reserve the right to deny any return that does not meet our policy.
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