Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at $70.

Refunds and Exchanges

• Money back guaranteed 7 days after reception.
• Weared and personalized items will not be exchanged or refunded.
• Return shipping fees are at your charge and not refunded.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

Wig Return Policy – Unique & Mkay
We value your satisfaction and strive to ensure every customer is happy with their purchase. Please review our return policy below:

Eligibility for Returns:

Only unused, unworn, and unaltered wigs are eligible for return.
Wigs must be returned in their original packaging with all tags and accessories intact.
Custom-made or made-to-order wigs are non-refundable and non-returnable.
Clearance items and sale items are final sale and cannot be returned or exchanged.
Return Window:

Returns must be requested within 7 days of receiving your order.
Item must be shipped back within 5 days of approval.
How to Request a Return:

Contact us via message on this platform with your order number and reason for return.
Wait for return approval before sending back the item.
Once received and inspected, a refund (minus shipping costs) will be processed or store credit issued.
Shipping Costs:

Return shipping is the responsibility of the buyer unless the item was received damaged or incorrect.
We recommend using a trackable shipping method.
Important Notes:

Items returned without prior approval will not be accepted.
Wigs that show signs of wear, have been styled, cut, or altered in any way will be rejected.
We reserve the right to deny any return that does not meet our policy.